Why this role stands out
This Service Technician I role offers excellent opportunities for career growth within a globally recognized leader in integrated security solutions. You'll thrive here if you're a proactive individual eager to develop new technical skills and contribute to a safer world, so we encourage you to apply.
Quick overview
Job description
Service Technician I | Valley Park, MO, United States | On-site
This employer is a world-leading provider of integrated security solutions that protect, connect, and optimize businesses globally. With a strong focus on client experience, they leverage technology and expertise to deliver comprehensive safety, security, and health solutions across 40 countries. They are committed to helping make the world a safer place through their dedicated team of professionals.
The Role
- Respond to trouble tickets to ensure application uptime and system performance.
- Diagnose and resolve application and system issues, working both individually and collaboratively.
- Execute preventative maintenance tasks to maximize application availability and identify system faults.
- Perform routine configuration changes, including user permissions and application settings.
- Document all system modifications through a digital change control tracking system.
- Conduct pre-deployment testing for upgrades and major modifications, and perform on-site installations.
What You'll Need
- High School diploma or equivalent.
- Experience installing and troubleshooting low voltage equipment.
- Strong working knowledge of commercial access control, CCTV, burglary alarm, intrusion, and fire alarm systems.
- Familiarity with network communications and IP addressing.
- Excellent problem-solving, analytical, and time management skills.
- Strong written and verbal communication skills.
What's On Offer
- Paid company training.
- Comprehensive benefits package including Medical, Dental, Vision, and Life Insurance.
- 401K with a 60% match up to 6% of salary.
- Paid vacation, holiday, and sick time, plus educational assistance.
- Opportunities for professional growth and development.
- Company vehicle, laptop, and cell phone provided.
Apply via Haystack today!
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