Service Technician I

Service Technician I | West Granby, CT, United States | On-site

We're hiring on behalf of a world-leading provider of integrated security solutions, dedicated to protecting, connecting, and optimizing businesses globally. With a strong commitment to client experience and a focus on innovation, this employer empowers over 13,000 colleagues across 40 countries to uphold their purpose of making the world a safer place. They offer a comprehensive portfolio of video, access, intrusion, fire, and integrated systems, serving a vast array of long-term clients.

The Role

• Respond to trouble tickets to ensure application uptime and system performance.
• Diagnose and resolve application issues individually and as part of a team.
• Execute preventative maintenance tasks to maximize application availability and identify system faults.
• Perform routine configuration changes, including user permissions and application settings.
• Document all system modifications using a digital change control tracking system.
• Conduct end-to-end testing of upgrades and major modifications and perform on-site installations.

What You'll Need

• High School diploma or equivalent.
• Experience installing and troubleshooting low voltage equipment.
• Strong knowledge of commercial access control, CCTV, burglary alarm, intrusion, and fire alarm systems.
• Working knowledge of network communications and IP addressing.
• Strong written and verbal communication skills, with excellent problem-solving and analytical abilities.
• A positive attitude and strong work ethic.

What's On Offer

• Paid company training and educational assistance.
• Comprehensive medical, dental, vision, and life insurance, plus a 401K with a 60% match.
• Paid vacation, holiday, and sick time, alongside exceptional growth opportunities.
• Company vehicle, laptop, and cell phone provided.

Apply via Haystack today!