Quick overview
Job description
WHAT YOU'LL DO
- Support your Store Manager in achieving the sales plan and/or comp sales goals. It’s not all about the Benjamins, but then it kind of is
- Help recruit, develop, and retain a super collaborative, passionate team to run your store alongside you
- You’re the store’s #1 fan – you’ll create buzz and customer engagement through promotion of new products, use social media platforms, and additional benefits such as BOPIS and curbside pickup
- Provide leadership around running an operationally sound business; you’ll bring the right balance of ops, delegation/autonomy, and customer-first selling practices
- Keep watch (like the Night’s Watch) on shrink/loss prevention, payroll hours, and associate schedules
- Collaboratively communicate with retail leadership and HQ partners on trends & customer feedback
- Run sales reports and use data to help guide your strategy to hit sales targets
- You’ll merchandise the store in a compelling way, leveraging planograms as a guide, while launching all promos on time. In short, you’ll deliver the goods!
- Every Frodo needs a Fellowship! In partnership with your Store Manager, you’ll develop your team of loyal associates that are high-performing and customer-focused
WHAT YOU'LL NEED
- At least 1-2 years of retail store management experience. If you’re passionate about philanthropy & all things pop culture, you're in the right place!
- You’ve led teams to success and want to experience more of it. You’ll have skills to pay the bills: communication, recruiting, operations (payroll, reporting, scheduling, merchandising), and be a developer of your peeps
- You have Avenger-like skills: communication, time management, professionalism, operations, and a drive to develop your peeps
- You'll have to be at least 18 years of age to join the fandom force
- A high school diploma or GED equivalent. If you have a degree, even better
- Roll with the punches. Retail is a fast-changing industry and you like catching curveballs thrown your way
- The usual retail stuff (with or without reasonable accommodation): able to navigate your way around the store, merchandise product utilizing approved store equipment, and pack and unpack boxes of awesome merch that may weigh up to 50 pounds
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