Recently postedFull timeOther

Senior Advisor, Stakeholder Relations

MetrolinxCanada🇨🇦Canada

Quick overview

SeniorityMid Senior

Employment typeFull Time

Work modeHybrid

LocationCanada

Stakeholder ManagementCRMContinuous ImprovementDiversity & InclusionPublic RelationsExpressProject ManagementAsana

Job description

Metrolinx is connecting communities across the Greater Golden Horseshoe. Metrolinx operates GO Transit and UP Express, as well as the PRESTO fare payment system. We are also building new and improved rapid transit, including GO Expansion, Light Rail Transit routes, and major expansions to Toronto’s subway system, to get people where they need to go, better, faster and easier. Metrolinx is an agency of the Government of Ontario.

At Metrolinx, equity, diversity and inclusion are essential to living our values of serving with passion, thinking forward and playing as a team.

We are currently seeking a Senior Advisor, Stakeholder Relations to join our Stakeholder Relations office within our Community, Communications & Stakeholder Relations division. The Senior Advisor will build and maintain strong relationships with external stakeholders and internal Metrolinx teams, enabling collaboration, information-sharing, and problem solving to support the successful implementation of the Regional Transportation Plan (RTP) for the Greater Toronto and Hamilton Area (GTHA).

What will I be doing?

Support the Senior Manager, Stakeholder Relations in building and maintaining strong relationships with internal and external stakeholders, fostering collaboration and open communication.
Establish Metrolinx presence at key stakeholder events and identify new engagement opportunities.
Analyze complex stakeholder and political environments, advising on strategies to strengthen relationships and mitigate risks.
Developing high-quality briefing materials, correspondence, and reports for executives and to support external engagement, ensuring accuracy, clarity, and alignment with organizational priorities.
Support the planning and execution of events, tours, and thought leadership initiatives to enhance engagement.
Represent Metrolinx at external meetings, events, and consultations to promote organizational initiatives.
Develop subject matter expertise and translate complex information into materials appropriate for stakeholder audiences.
Track and analyze stakeholder feedback to inform continuous improvement in engagement efforts.
Collaborate with cross-functional teams to integrate stakeholder perspectives into project planning, delivery, and policy.
Support and mentor colleagues in stakeholder engagement practices to build organizational capacity.

What Skills and Qualifications Do I Need?

Completion of a diploma or degree in Communications, Community/Public Relations, Political Science or a related discipline or a combination of education, training and experience deemed equivalent.
Demonstrated experience in relationship building, stakeholder management, and planning.
Exceptional writing and editing skills; the ability to translate technical and complex information into clear, concise, and engaging content.
Ability to build and maintain meaningful and productive cross-functional relationships and work collaboratively with colleagues and stakeholders to build consensus or influence decisions.
A meticulous eye for detail, excellent time management, and strong judgment and political acuity.
Ability to maintain excellent organization skills in a fast-paced work environment while managing time-sensitive, high-profile deliverables.
Project management experience to lead, manage, and monitor simultaneous projects to tight deadlines, and monitor project performance results. Experience with project management tools, such as Asana, and CRM systems is considered an asset.
Diplomacy skills and experience with negotiation, and consensus building.
Experience in event planning, coordinating logistics, or working within a government agency is considered an asset.
Experience leading large-scale events, forums, or stakeholder engagement initiatives is an asset.

Don’t Meet Every Requirement?

If you’re excited about working with Metrolinx but your past experience doesn’t quite align with every qualification of this posting, we encourage you to apply. You just might be the right candidate for this or other roles. We are always looking for great talent to join our team.

We invite all interested individuals to apply and encourage applications from members of equity-deserving communities, including those who identify as Indigenous, Black, racialized, women, people with disabilities, and people with diverse gender identities, expressions and sexual orientations.

Accommodation:
Metrolinx is an equal opportunity employer and committed to a diverse and inclusive workforce. We are also committed to offering reasonable accommodation to job applicants in accordance with applicable legislation. If you require assistance or an accommodation at any point during the hiring process, please contact us at: 416-202-5601 or email hr.recruitment@metrolinx.com.

Application Process:

All applicants must be legally entitled to work in Canada. Metrolinx will be using email to communicate with you for all job competitions. It is your responsibility to include an updated email address that is checked daily and accepts emails from unknown users. As we send time-sensitive correspondence, we recommend that you check your email regularly. If no response is received, we will assume you are no longer interested in pursuing the opportunity. Please be advised that a Criminal Record Check may be required of the successful candidate.

For Internal applicants, with the recent implementation of the Internal Mobility Policy, the internal recruitment process has changed for non-union roles. Candidates must be in their current role for 12 months prior to applying for another role and each applicant must be in good standing (not participating in a Performance Improvement Plan). Please review all provisions of the policy before submitting your application.

Should it be determined that any background information provided is misleading, inaccurate or incorrect, Metrolinx reserves the right to discontinue with the consideration of your application.

We thank all applicants for their interest, however, only those selected for further consideration will be contacted.

WE ARE AN EQUITABLE AND INCLUSIVE EMPLOYER.

#LI-MM3 & #LI-Onsite