Economic Empowerment Navigator - 2025928

ROLE & RESPONSIBILITIES:

• Collaborate with Wellness Manager and/or program interns to conduct internal (cross-program) and external outreach in order to recruit participants for the Employment & Wellness program.
• Coordinate with Wellness Manager and/or program interns to enroll clients, assess client needs and goals, and to complete an individualized action plan for each program participant.
• Regularly communicate with Wellness Manager regarding cases dually enrolled in Employment & Wellness.
• Complete all required program forms and consistently document program activities and participant interactions through case notes and data entry in the Microsoft Dynamics database.
• Work collaboratively and creatively with program participants to pursue their economic empowerment goals.
• Provide strengths-based case management and coaching that encourages clients to take ownership of their goals and helps them identify and leverage their strengths in pursuing their goals.
• Develop a thorough knowledge of existing community resources and develop referral partnerships with community organizations, government-funded career centers, and community colleges or other vocational training providers.
• Conduct outreach to local employers for the purpose of identifying job opportunities for program participants.
• Provide or facilitate support to program participants in the areas of job readiness, resume creation, the completion of job applications, and interview preparation.
• Coordinate transportation, interpretation, and other forms of support needed when program participants attend job interviews or orientations.
• Provide support to program participants or employer partners when challenges arise post-employment.
• Work closely with Office Director to develop and strengthen economic empowerment programming.
• Coordinate with Volunteer & Good Neighbor Team Coordinator to strategize about ways that volunteers can support economic empowerment programming and to recruit and support economic empowerment volunteers.
• Coordinate with World Relief Baltimore’s Immigration Legal Services (ILS) team to receive referrals for ILS clients who need economic empowerment assistance.
• Demonstrate commitment to professional development and collaboration by attending World Relief’s internal economic empowerment community of practice calls, as well as other local collaborative working groups, such as the Maryland Humanitarian Immigrants Employment Working Group and the Maryland Skilled Immigrants Task Force.

JOB REQUIREMENTS:

• Mature and personal Christian faith
• Committed to the mission, vision, and values of World Relief
• Desire to serve and empower the Church to impact vulnerable communities
• Able to affirm and/or acknowledge World Reliefs Core Beliefs, Statement of Faith, Christian Identity and National Association of Evangelicals' For the Health of The Nation document
• Valid drivers license, access to reliable vehicle and ability to pass MVR standards
• Comfortable working independently and being the sole staff member responsible for the economic empowerment program area
• Experience in cross-cultural settings and committed to growing in cultural humility
• Passionate about the value that immigrants bring to our community
• Creative and persistent problem solver who is not easily discouraged by challenges
• Excels at building relationships with both program participants and community partners
• Must be a team player, and committed to collaboration
• Commitment to meeting program compliance requirements alongside impactful human services

PREFERRED QUALIFICATIONS:

• Bachelor’s degree preferred
• 3 years’ experience in some form of workforce development, preferably with immigrant or refugee populations
• Ability to speak other languages
• Experience with coaching or motivational interviewing