Nights Assistant Manager

Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality. Take the opportunity to become a Heartist®, and let your heart guide you in this world where life beats faster.

Old Thorns Hotel & Resort is a four-star hotel, set in 400 acres of picturesque Hampshire countryside and offers customers a unique experience all in one place. It is easily accessible from the A3, only 30 minutes from the M25 and Portsmouth.

With bedrooms, residences & penthouses, a championship golf course, meeting and events spaces, restaurants, a health club and a beauty spa, Old Thorns is the ideal destination for our customers to enjoy a night away, staycation, wedding, event, golf break, conference and much more.

Old Thorns Hotel & Resort are looking for an enthusiastic and motivated Nights Assistant Manager to join our vibrant, successful Front of House team.

Our Nights Team are enthusiastic and hardworking individuals, who ensure the smooth overnight running of the hotel. By joining our team, you would be welcomed into a warm, friendly and supportive environment.

Main Responsibilities:

• Carrying out night audit tasks
• Providing full thorough handovers at the end of each shift
• Undertake regular routine walk-rounds of all areas of the hotel and report irregularities to the Night Manager.
• Set up hotel function rooms in accordance with requirements
• Undertake room service duties when catering department is closed
• Ensuring a float, once on duty, and till is balance, counted and agreed by the oncoming shift (follow up and resolve any discrepancies)
• Assist the Night Manager with the smooth running of the Nights team.
• Completing all work to a high standard

Skills & Knowledge:

• Valid Right to Work in the United Kingdom - sponsorship is not available for this position
• Previous experience in a similar role
• Efficient IT skills (ideally knowledge of Opera or a similar system(s))
• Strong leadership skills
• Confidence to assist, develop and motivate a small team
• Good customer service skills and attention to detail
• Excellent communication and interpersonal skills
• Friendly and professional manner

Old Thorns Company Benefits

• Countryside setting
• A large variety of Learning & Development opportunities (including apprenticeships and courses)
• Free meals on duty
• Free on-site parking
• Long Service Awards & Long Service Holiday Entitlement
• Employee Recognition Programmes
• 28 days paid holiday entitlement
• Refer a Friend Bonus Scheme (both the regular and the festive scheme)
• Discounts across all Food & Beverage outlets
• Discounted access to our on-site gym and pool
• Discounts on Spa Treatments and Products
• Discount on Golf Retail Products in the Proshop
• Discounts on hotel rooms and Hotel-Run events (including our Tribute Nights)
• Access to the ALL Heartist program (including discounts across Accor and partners worldwide!)

The pay listed is based on a scale and is affected by factors, including prior experience and qualifications.