Part Time Sales/Customer Service

Benefits

Competitive salary
Flexible schedule
Opportunity for advancement
Paid time off
Training & development
Bonus based on performance

About the Role

Join our dynamic team at Allstate Insurance, as a Part Time Sales/Customer Service Representative! This exciting role offers you the opportunity to assist clients in Rochester, NY, while providing exceptional service and sales in a supportive environment.

Responsibilities

Assist customers with inquiries about insurance products and services.
Provide accurate information and support to clients via phone and email.
Process policy changes, claims, and payments efficiently.
Achieve minimal sales goals and targets on a monthly basis.
Maintain customer records and ensure accurate data entry.
Collaborate with team members to enhance customer satisfaction.
Stay updated on industry trends and product knowledge.
Resolve customer issues with empathy and professionalism.
Promote additional services to meet customer needs.

Requirements

Previous customer service and sales experience, preferably in insurance.
Strong communication and interpersonal skills.
Ability to multitask and manage time effectively.
Detail-oriented with a focus on accuracy.
Proficient in using computer systems and software.
Positive attitude and a passion for helping others.
Property & Casualty insurance license is required in order to start - paid training for the class is offered
Strong work ethic and leadership skills.
Be capable of handling customer rejection.
Must be able to pass the required NYS background check including financial services background check.

About Us

Allstate Insurance has been serving the Rochester community for over two decades, providing reliable insurance solutions tailored to our clients' needs. Our customers love our commitment to personalized service, and our employees appreciate the friendly work culture and opportunities for growth. Typical work week ranges from 20-30 hours a week while earning an hourly salary plus commission!