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Customer Excellence Data Specialist - Insights & QA (Travel)

BYD Australia Pty LtdMelbourne, Victoria🇦🇺AustraliaPosted 31 Aug 2026

Quick Overview

Seniority
Mid Senior
Employment type
Full Time
Work mode
Hybrid
Location
Melbourne, Victoria, Australia

Job Description

BYD Australia is hiring a Customer Excellence Specialist based at our Mulgrave office to turn dealer service data into clear insights that drive improvements in service quality, customer experience, and dealer network standards across Australia.

You will work with local sales teams and regional stakeholders to build and maintain data analytics frameworks, develop dashboards with BI tools, and present actionable recommendations.

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