Quick Overview
Job Description
Must Haves: We are not looking for a seasoned veteran. 1-3 years identity management experience is the ideal profile. ITIL certification is mandatory.
Job Description:
The IT Security Administrator will be responsible for day to day activities surrounding general user id administration and access controls/resource authorization requests across multiple environments/systems. The successful candidate will also have an opportunity to further advance and broaden their skill sets/Information Security & Technology acumen by being a part of a diversified IAM team and working with highly skilled professionals.
Essential Responsibilities:
- Day to day security administration of systems and user ids, which include creation, deletion, modification, password resets for all technologies supported.
- Process Leave of Absence (LOA) and Return to Work (RTW) requests, while ensuring access is removed for terminated workers.
- Assist the Service Desk when issues cannot be resolved at their level.
- Recommend and implement improvement initiatives to simplify and automate security administration processes.
- Responsible for notifying management of any concerns raised by the requestor and/or anticipating escalation.
- Ensure adherence to all Security Administration Standard Operating Procedures. Notify management when discrepancies are found in Job Aids to ensure they are updated accordingly.
- Participate in projects and initiatives in support of regulatory, audit and IAM directives when called upon.
- Collate statistical data as requested in support of IAM operational and risk metrics
Qualifications/Requirements:
- ITIL certification is mandatory
- 1-3 years’ experience of Security Administration or equivalent experience
- Working knowledge of Sailpoint IIQ, OKTA, UNIX, LDAP,Active Directory, RSA AM VPN/Remote Access
- Thorough understanding of various Identity & Access Management Concepts
- Have exposure to handle Global customers via Phone and focused on Customer Centricity.. Helpdesk process visibility.
- Strong Customer handling skills
Desired Skills:
- Strong Organizational Skills
- Self-Motivated
- Developed & published compliance dashboards
- Excellent skills in Microsoft Excel
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