Business Processes Principal Consultant (Industrial Manufacturing – Discrete Industries)

 

We help the world run better

At SAP, we keep it simple: you bring your best to us, and we'll bring out the best in you. We're builders touching over 20 industries and 80% of global commerce, and we need your unique talents to help shape what's next. The work is challenging – but it matters. You'll find a place where you can be yourself, prioritize your wellbeing, and truly belong. What's in it for you? Constant learning, skill growth, great benefits, and a team that wants you to grow and succeed.

In this role, you drive end‑to‑end business process transformation initiatives for customers across industries. You convert customer goals and operational needs into business processes. These processes adhere to SAP best practices and current industry standards.

You are accountable for the quality and effectiveness of business process designs within your scope. You work closely with customers, architects, and delivery teams. Your goal is to make sure that process solutions help achieve operational readiness. You also aim to create measurable business value and lasting transformation outcomes.

What you’ll build:

• Apply your deep knowledge of the Industrial Manufacturing field. Use your understanding of discrete industries to examine, design, and improve customer business processes.  Make sure solutions follow real-world operational practices and industry standards.
• Lead business process design projects. Conduct workshops to discover needs. Design solutions and provide support during implementation.
• Design, model, and optimize end‑to‑end business processes, including process automation and alignment with business and enterprise architectures.
• Evaluate industry and technology trends to introduce proven practices and support transformation and transition planning.
• Map business processes to solution and IT architectures, leveraging standard SAP capabilities and defining integration or extension needs where required.
• Advise customers on business process optimization, value‑based transformation, and change enablement.
• Define and validate KPIs and value drivers, supporting business cases and value realization tracking.
• Ensure consistency and quality of process deliverables, including process flows, requirements, decisions, and performance indicators.

What you bring:

• Minimum of 6 years of professional experience within discrete industries domain.
• Proven hands-on experience in Production, Logistics, Maintenance, or related business processes is essential.
• Ability to operate proficiently in an Agentic AI context, contributing to the design, application, and responsible use of AI agents within complex business processes.
• Solid experience in business process consulting and industry transformation, with the ability to work skillfully in customer‑facing environments.
• Proven expertise in business process analysis, modeling, and design within complex customer or consulting contexts.
• Robust knowledge of business process management, process‑to‑solution mapping, and change management approaches.
• Experience supporting initiatives that focus on value-based transformation. This includes defining key performance indicators (KPIs) and measuring how well they perform.
• Structured communication skills and confidence in representing SAP with customers and partners.
• Delivery‑oriented mindset with the ability to manage complex workstreams and priorities successfully.
• You demonstrate a forward-thinking approach to leveraging AI in everyday workflows, ensuring high‑quality outputs through mindful context design and system integration.

Where you belong:

You will be part of a growing AI and industry expert team devoted to serving customers across the region (Americas, Europe, Asia). We are building a collaborative, high-impact environment that brings together deep AI expertise, robust industry knowledge, and regional knowledge to help customers innovate, transform, and lead in their markets.

This team thrives on working together to turn complex business challenges into practical, scalable solutions. You will find an environment that values curiosity, ownership, and continuous learning, where new ideas are encouraged and real-world impact matters. This is a place for people who enjoy building something new. You will thrive here if you are customer-centric, motivated by meaningful outcomes, and comfortable navigating ambiguity in a fast-evolving AI landscape.

We work closely with decision-makers, challenge assumptions with data, and give data scientists room to influence strategy—not just produce analysis. We value sharp thinking, business curiosity, and clear communication.

 

 

About SAP
With a global network of customers, partners, employees, and thought leaders, SAP helps the world run better and improves people’s lives.
As a leader in enterprise applications and business AI, SAP stands at the nexus of business and technology. For over 50 years, organizations have trusted SAP to bring out their best by uniting business-critical operations spanning finance, procurement, HR, supply chain, and customer experience.

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Compensation Range Transparency
SAP believes pay transparency is essential to fostering an honest, supportive, and inclusive culture and is an important part of our commitment to pay equity. The salary range for this position is included in the job posting. The actual compensation offered to the successful candidate will fall within that range and will depend on factors such as education, skills, experience, location, and scope of the role, as determined through the selection process. Where applicable, SAP may also provide variable incentive opportunities and additional benefits, subject to the terms of the relevant plans and policies. Any variable incentive amount is target-based, with actual payouts dependent on company and individual performance. Please reference this link for a summary of SAP benefits and eligibility requirements: SAP North America Benefits.

AI Usage in the Recruitment Process
For information on the responsible use of AI in our recruitment process, please refer to our Guidelines for Ethical Usage of AI in the Recruiting Process.
Please note that any violation of these guidelines may result in disqualification from the hiring process.