Senior Sales Engineer

Job Description Template Instructions
As a Senior Sales Engineer, you’ll combine your technical aptitude, exceptional communication skills, and creative problem solving to help enterprise merchants design and implement scalable, reliable solutions on the Affirm platform. You’ll support pre-sale activities by leading technical discovery, analyzing requirements, and identifying well-architected solutions, while playing a key role in winning deals and driving the business forward.

Senior Sales Engineers are part of the Merchant Engineering team and work closely with Affirm’s Sales, Engineering, and Product teams. You will work cross-functionally to develop merchant solutions, serve as a trusted technical advisor to customers, identify product enhancements, and help build internal processes that scale.

What You'll Do

• Technical Expertise: Serve as the subject matter expert on Affirm’s integration solutions, demonstrating deep understanding of merchant checkout, customer journeys, and the competitive landscape. Making the most compelling technical case for Affirm to merchants. Consistently demonstrate your technical expertise and knowledge of Affirm’s product suite through developing and articulating compelling technical narratives that map Affirm’s capabilities to merchant systems, increasing solution scope and long-term platform adoption.
• Solution Development: Architect elegant solutions addressing specific customer challenges, including complex integrations and customizations. As necessary, think outside-the-box to design and architect end-to-end solutions that address complex merchant challenges, including advanced integrations and customizations. Evaluate tradeoffs across merchant constraints, platform capabilities, and non-functional requirements, and design tailored solutions aligned with each merchant’s business and technical priorities.
• Merchant Trust: You will be responsible for building the trust of your technical counterparts, both internally and externally, while also fostering long term relationships with our Enterprise & Key merchants.
• Partner Success: Partner with sales and partner engineering teams to drive opportunities for our largest customers, leading solution strategy and laying groundwork for successful implementations.
• Product Influence: Act as the "voice of the customer," providing actionable insights to influence product development and feature prioritization to product management at Affirm.
• Knowledge Scaling: Create and share best practices, reusable assets, and training materials to enhance go-to-market efficiency.
• Sales Support: Provide technical & architectural input into sales planning and forecasting, identify technical risks and constraints early, and collaborate with Sales Operations to design scalable, repeatable technical engagement models. Work with Sales operations to build and refine scalable business processes.
• Market Engagement: Develop pre-sales support material and documentation for new products and features.
• Demo Development: Build and present custom demos as required.

What We Look For

• Passion and drive to change consumer checkouts & payments for the better
• BA/BS degree in business/technology, or equivalent technical account management experience
• 4+ years of experience in 4+ years in Sales Engineering, Solution Architecture, Partner Engineering, Solutions Engineering, technical sales or pre-sales roles, focusing on solution architecture and best practices
• 3+ years of current experience in the payments, fintech, or closely related industry
• Strong technical acumen in API integrations, SaaS platforms, and enterprise architectures, with particular emphasis on Checkout processes and payment systems
• Proven ability to manage multiple assignments simultaneously, work independently and drive projects to completion with minimum guidance and high attention to detail
• Extensive experience with Ecomm, In-Store, Telesales etc. checkout & payment solutions
• Solid understanding of financial infrastructure industry trends and emerging technologies
• Keen technical mind comfortable writing scripts in at least one programming language and also AI tooling/usage familiarity
• Excellent communication skills, with the ability to articulate complex technical concepts to diverse audiences
• Executive presence and strong relationship-building skills
• Passion for customer success and dedication to championing the customer voice
• Experience architecting solutions & technically positioning them with prospects for e-commerce platforms, payment gateways, in-store point of sale systems etc.
• Willingness to travel up to 30% of the time
  [**THE BELOW ARE INSTRUCTIONS FOR RECRUITERS.*** WHEN COPYING INTO WORKDAY, INCLUDE ALL OF THE TEXT BELOW.DO NOT DELETE OR FILL OUT ANY OF THE INFORMATION BELOW.]
  [DELETE IF NOT APPLICABLE TO ROLE] For U.S. non-variable roles use the template below:
  Base Pay Grade -
  Equity Grade -
  Employees new to Affirm typically come in at the start of the pay range. Affirm focuses on providing a simple and transparent pay structure which is based on a variety of factors, including location, experience and job-related skills.
  Base pay is part of a total compensation package that may include equity rewards, monthly stipends for health, wellness and tech spending, and benefits (including 100% subsidized medical coverage, dental and vision for you and your dependents.)
  USA base pay range (CA, WA, NY, NJ, CT) per year: $X - $X
  USA base pay range (all other U.S. states) per year: $X - $X
  [DELETE IF NOT APPLICABLE TO ROLE] For U.S. variable roles use the template below:
  Base Pay Grade -
  Equity Grade -
  Employees new to Affirm typically come in at the start of the pay range. Affirm focuses on providing a simple and transparent pay structure which is based on a variety of factors, including location, experience and job-related skills.
  Base pay is part of a total compensation package that may include equity rewards, monthly stipends for health, wellness and tech spending, and benefits (including 100% subsidized medical coverage, dental and vision for you and your dependents.)
  For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, which includes the annual base pay and the sales incentive target.
  USA On Target Earnings (CA, WA, NY, NJ, CT) per year: $X - $X
  USA On Target Earnings (all other U.S. states) per year: $X - $X
  [DELETE IF NOT APPLICABLE TO ROLE] For CAN/GBR roles use the template below:
  Base Pay Grade -
  Equity Grade -
  Employees new to Affirm typically come in at the start of the pay range. Affirm focuses on providing a simple and transparent pay structure which is based on a variety of factors, including location, experience and job-related skills. [IF APPLICABLE] For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, which includes the annual base pay and the sales incentive target.
  Base pay is part of a total compensation package that may include monthly stipends for health, wellness and tech spending, and benefits (including 100% subsidized medical coverage, dental and vision for you and your dependents). In addition, the employees may be eligible for equity rewards offered by Affirm Holdings, Inc. (parent company).
  (CHOOSE ONE - CAN or GBR) base pay range per year: $X - $X
  [DELETE IF NOT APPLICABLE TO ROLE] For POL roles use the template below:
  Total Rewards
  We believe the people building honest financial products at Affirm should share in its success. That's why our total rewards are designed to support your health, growth, financial well-being, and future.
  In service of our mission, we reward employees through a combination of base pay, equity (from parent company), and comprehensive benefits.
  Base Pay Grade – N
  $XXX-$XXX
  Base pay ranges and placement within those ranges are determined based on several factors, including role, experience, and job-related skills.
  In addition to base pay, all employees in this role are eligible to receive equity from the parent company each year. This means as Affirm's parent company grows, employees have the opportunity to share in that growth financially.
  Equity Grade – 4 (awarded in US Dollars)
  Affirm Holdings, Inc. Equity Grade example
  Equity grade: 2
  New hire equity: $16,000-$24,000
  Annual Refresh: $5,000
  Reward equity: $0-$75,000
  Affirm also provides flexible spending wallets to all employees for technology and wellbeing related needs, which are reimbursable up to 1390 zł per month.
  In addition to your compensation, our comprehensive benefits are designed to support you and the people who matter most. Benefits include:
  • Competitive paid time off, paid public holidays, and additional paid Away Days to rest and recharge.
  • Comprehensive private healthcare through Lux Med's Platinum package.
  • A MultiSport card to support your health and well-being.
  • Learning and development programs to help you grow professionally.
  • Family healthcare support through Maven and parental leave support through Parentaly.
  • Mental well-being support through Lyra, including up to 12 confidential counseling or coaching sessions each year for you and your household members.
  • Financial well-being support through Northstar, with unlimited access to Certified Financial Advisors and planning tools at no cost to you.
  • Employee Resource Groups (ERGs) that foster connection and inclusion.
  • Eligibility for creative tax benefits, subject to applicable law, role, and company policy.
  Location - Remote Poland
  The majority of our roles can be located anywhere in Poland.
  This job description is not a contractual document, and is not intended to have binding force.
  LI-Remote
  [DELETE IF NOT APPLICABLE TO ROLE] For ESP roles use the template below:
  Compensation & Benefits
  Base Pay Grade -
  Equity Grade -
  Employees new to Affirm typically come in at the start of the pay range. Affirm focuses on providing a simple and transparent pay structure which is based on a variety of factors, including location, experience and job-related skills.
  Base pay is part of a total compensation package that may include monthly stipends for health, wellness and tech spending, and benefits (including 100% subsidized medical coverage, dental and vision for you and your dependents). In addition, the employees may be eligible for equity rewards offered by Affirm Holdings, Inc. (parent company).
  ESP base pay range per year: €X - €X
  Additional benefits include:
  • Flexible Spending Wallets for tech, food and lifestyle
  • Away Days - wellness days to take off work and recharge
  • Learning & Development programs
  • Parental benefits
  • Employee Resource & Community Groups
  [ONLY KEEP THIS IF WE DO NOT SPONSOR THE ROLE] Please note that visa sponsorship is not available for this position.
  [REMOVE IF POSTING IS NOT REMOTE] LI-Remote