Retail Sales Lead Associate

Dollar General seeks a Lead Sales Associate to drive daily retail operations in West Farmington, OH. In this full-time role, you will model outstanding customer service, lead by example on the sales floor, and support store management with opening/closing, cash control, and merchandising. You will coach associates, prioritize tasks, and maintain accurate inventory and visually appealing displays. Collaborating in a fast-paced, mission-driven culture, you will help ensure operational excellence while promoting a safe, inclusive, and engaging store environment.

Responsibilities

• Provide exceptional customer service and resolve basic customer issues on the sales floor and at checkout
• Lead by example in driving sales, add-on purchases, and promotional campaigns
• Support store management with opening and closing procedures, including cash control and deposits
• Operate POS systems, handle cash accurately, and balance registers at shift end
• Assist with inventory counts, stock replenishment, and maintaining accurate shelf labels
• Execute merchandising plans and maintain clean, organized, and visually appealing displays
• Assign and monitor daily tasks for sales associates, offering coaching and feedback
• Help ensure adherence to company policies, safety standards, and loss prevention practices
• Collaborate with management to meet store sales goals and operational KPIs
• Support training of new associates on customer service, POS, and store procedures

Required Skills

• Retail sales
• Team leadership
• Customer service
• Point-of-sale (POS) systems
• Cash handling and reconciliation
• Inventory management
• Merchandising
• Loss prevention basics
• Scheduling and task delegation
• Store operations