Haystack
← Back to Jobs
Technology
TC

EUC technician/Site IT Support

TATA Consultancy Services LimitedPhoenix, AZ🇺🇸United StatesPosted 26 Aug 2026

Why This Role Stands Out

Advance your IT career with TATA Consultancy Services, gaining valuable experience in end-to-end asset lifecycle management and supporting diverse hardware and software within a reputable global company. This on-site role is ideal for a mid-senior level IT professional with strong communication and ServiceNow skills who thrives on detailed inventory management and technical troubleshooting. You'll have the opportunity to grow your expertise in a structured environment with a competitive salary ranging from USD 50,000 to 60,000.

Quick Overview

Salary
$50k - $60k/yr
Seniority
Mid Senior
Work mode
On Site
Location
Phoenix, AZ, United States
Posted
2 weeks ago
Microsoft OfficeiOS

Job Description

Job Description
Must Have Technical/Functional Skills
• Strong in Communication skills and interpersonal skills with experience in IT Hardware & Software Asset Management services
• Experience in managing PC and Mobile Assets in ServiceNow module and aware of different stages in asset management lifecycle
• Work with vendors to conduct physical asset audit and maintain asset stock rooms
• End to end asset life management (Forecasting, Receiving, Shipping, Maintenance & Recycling)
• Track complete life-cycle management for each asset in order to maintain warranty information, refresh date and end of life information
• Knowledge on ServiceNow, Windows Auto Pilot, Microsoft Office, Windows OS and iOS troubleshooting skills
• Smart hands support for Server and Network devices
• Train the Trainer
 
Roles & Responsibilities
• 100% Work from Office (Client location)
• Asset inventory management (New Device Asset/Import/Physical Stocking)
• PC Fulfillment (New, Break fix and Lifecycle), PC LCM Scheduling and PC Recertification (Autopilot/Reimage/Import) including shipping and receiving Assets.
• Windows/MAC/iPhone/iPad Fulfillment (Break fix/swap/unassigns) and Device Recertification (Wipe/QA/Reload/Import)
• Accessory Request Fulfillment and Unknown Device Research/Investigation
• PC Diagnostics & Sanitation, recycle pickup requests (from end users) including Asset Offboarding (Device/Accessory Recycle)
• Software Provision/Install Requests, New Printer Configuration Requests, Miscellaneous Service (Return Labels)
• Walkup, Deskside and Remote technical Support (Incident & Request Management/Ticket Escalations)
• New Hire onboarding training and orientation 
• AV Meeting Room support
 
Generic Managerial Skills, If any
 ITIL Trained/Certified, Dell Certified technician, Apple Certified technician.

Similar jobs

Browse related jobs

Apply now