Quick Overview
Job Description
Hi,
Hope you are doing good, this is Rajeev from FutureTech Consultants, LLC and I have a job opening with our direct client.
Please have a look at the below job description and let me know your interest. Please share me the latest copy of your resume.
Role: Technical Product Owner
Location: Remote
Duration: Long Term Contract
Experience: 12+ Years Must
Hiring Manager:
- Need Product Owner consultants with IVR, Contact Center & cloud Service experience (No Project/Program Manager, Scrum Master or agile resumes)
Mandatory Skills:
- Proven Senior Product Owner experience is mandatory.
- Strong communication, ownership, decision-making, and independent stakeholder management.
- Cloud Voice / Contact Center / IVR experience is must.
- Twilio experience is a strong plus, but not mandatory.
- Exposure to Twilio IVR and Insights reporting
- Seasoned Product Owner with 10+ years of experience as Technical Product Owner.
- DB knowledge with hands on SQL skills to handle complex needs.
- Familiar with end-to-end Contact Center reporting.
- Interpersonal skills with the ability to handle demanding stakeholders.
- Ability to convert complex business needs into User Stories with clearly articulated.
- Familiar with Twilio Insights with product background.
- Familiar with healthcare compliance needs for reporting.
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