Quick Overview
Job Description
Overview
NDA Partners is seeking a Technical Solutions Engineer to lead the implementation, optimization, and ongoing support of healthcare IT solutions for clients. This is a client-facing technical role that blends hands-on data analysis (SQL, Python, Unix) with healthcare domain knowledge (HL7, FHIR, HIPAA) and strong communication. You’ll be the primary technical point of contact for client implementations — gathering requirements, configuring and deploying solutions, training end users, and resolving escalations.
Responsibilities
- Partner with clients and internal stakeholders to gather, analyze, and translate business requirements into scalable technical solutions, with a focus on healthcare data analytics
- Analyze healthcare data sets to identify trends, patterns, and anomalies that inform solution design and performance improvements
- Lead and support implementation of healthcare IT solutions, ensuring successful deployment and integration with client systems
- Assess client needs, define requirements, and customize solutions to align with their operational workflows
- Deliver knowledge-transfer and training sessions to end users to drive adoption
- Provide ongoing technical support and troubleshooting; resolve client issues promptly
- Serve as primary point of contact for client inquiries, escalations, and feedback; coordinate with internal teams to drive resolution and continuous improvement
- Monitor system performance and proactively identify optimization opportunities
Required Qualifications
- Bachelor’s degree in Computer Science, Information Systems, Mathematics, Statistics, or related field (Master’s preferred)
- 3–5 years implementing and supporting healthcare IT solutions
- Proficiency in SQL, Python, and Unix/Linux for data analysis and system support
- Familiarity with healthcare data standards and regulations — HL7, FHIR, HIPAA
- Solid understanding of healthcare industry workflows, standards, and regulatory requirements
- Strong analytical and problem-solving skills; able to translate business needs into technical solutions
- Excellent written and verbal communication; comfortable engaging directly with clients and cross-functional teams
- Detail-oriented, organized, and able to work independently in a fast-paced environment
Core Competencies
- Instills trust and demonstrates interpersonal savvy — follows through, leads with integrity, responds well to feedback
- Balances multiple stakeholders and projects; manages conflict professionally
- Results-driven; adjusts plans to stay effective
- Manages ambiguity — acts on decisions without the total picture, researches root causes
- Adapts approach in real time; high versatility
- Strategic mindset — anticipates roadblocks and downstream implications
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