Workforce Planning & Resource Manager

We are working with a growing legal technology business looking to hire a Resource Manager to support the delivery and development of its global analyst population.

This is a broad operational role sitting at the heart of the business, with responsibility for ensuring analyst resource is effectively deployed across teams in it's various locations.

The successful candidate will help onboard and train new analysts, manage staffing and capacity across multiple locations and external managed service providers, and ensure resource is aligned with changing client and project demands.

You will also support the recruitment of additional business support hires as required and produce meaningful management information around analyst productivity, quality assurance and performance across the global delivery function.

The role would suit someone with experience in resource management, workforce planning, operations or professional services delivery who is comfortable working with data, managing multiple stakeholders and balancing competing resourcing requirements.

Experience within legal, professional services, consultancy, technology or another project-led environment would be particularly relevant.