German Speaking Reservations Agent For Booking.com - Work anywhere In Greece
Why This Role Stands Out
Leverage your German language skills to excel in a remote reservations role with a renowned company, enjoying a competitive salary and bonus structure while supporting global travel. This position is ideal for customer-focused individuals with a passion for the hospitality industry, offering significant growth potential and the flexibility to work from anywhere in Greece. Don't miss this chance to advance your career in a dynamic, international environment!
Quick Overview
Job Description
Mercier Consultancy Group is looking for a German Speaking Reservations Agent to join their team supporting Booking.com operations in Greece. This role provides an excellent opportunity to work in the travel and hospitality industry, assisting German-speaking customers with their accommodation booking needs.
Key Responsibilities
- Assist German-speaking customers with accommodation reservations via phone, email, and chat.
- Provide accurate information about properties, pricing, and Booking.com policies.
- Handle booking modifications, cancellations, and special requests efficiently.
- Resolve customer queries and issues with professionalism to ensure high satisfaction levels.
- Maintain detailed records of customer interactions and bookings using Booking.com's reservation system.
- Work collaboratively with team members to achieve service quality and customer satisfaction goals.
- Fluency in German (spoken and written) is required; proficiency in English is a plus.
- Experience in reservations, customer service, or hospitality industry is preferred.
- Strong communication skills and a customer-oriented approach.
- Familiarity with online booking platforms and CRM systems is advantageous.
- Ability to handle pressure and resolve challenges proactively.
- Willingness to work in Greece; relocation assistance may be provided.
- Self-motivated and able to work both independently and collaboratively within a team.
- Fully Paid Relocation Package
- Competitive monthly Salary
- Monthly Performance Bonus
- Fully Paid Training
- Health Insurance
- 2 Extra Salaries Per Year
- And Much More...