Event Producer

Role Summary:

Internal Events Producer is responsible for producing high-quality virtual, hybrid, and onsite events. This involves comprehensive event planning, hands-on technical execution during live AV and webcast operations, and managing the delivery of post-production assets. The position demands strong technical skills, effective communication across email, chat, phone, and in-person interactions, and proficiency in operating platforms such as Microsoft Teams (Meetings, Webinars, Live Events), Webex Events, Zoom Webinar, vMix, as well as other production and administration tools.

Key Responsibilities

·         Pre-Production: Manage ServiceNow event tickets, oversee request intake, and track workflow for all event-related tasks.

·         Advise stakeholders on the optimal platform selection (Microsoft Teams meetings, Live Events, Townhall, etc.) based on specific event requirements and objectives.

·         Coordinate schedules with organizers, ensure content readiness, and facilitate run-throughs or dry runs to prepare for live events.

·         Create and manage event links and invitations and prepare technical documentation to support presenters and participants.

·         Live Production: Execute onsite or remote setup of rooms and event spaces, ensuring all technology and equipment are properly configured.

·         Conduct thorough audio/video checks, technical validation, and environment testing to guarantee optimal production quality.

·         Operate encoders, cameras, PTZ systems, switchers, and manage AV signal routing for seamless event production.

·         Produce live events using Microsoft Teams, Webex, Zoom, or vMix, handling all aspects of technical execution.

·         Moderate Q&A sessions, manage live interactions, and resolve technical issues quickly to maintain event flow.

·         Perform video editing using Adobe Premiere Pro and Media Encoder to enhance event recordings as needed.

·         Encode and publish event recordings to Microsoft Stream or other approved platforms for participant access.

·         Provide stakeholders with detailed and comprehensive reports on attendance, analytics, and engagement following each event.

Post-Production:

Required Skills & Experience

·         3–5+ years of professional experience in enterprise or broadcast-level webcast and event production.

·         Strong customer service orientation and excellent communication abilities.

·         Demonstrates consistent reliability and punctuality, ensuring timely setup and execution of all event tasks.

·         Adaptable to changing schedules and flexible working shifts, including early mornings, evenings, and weekends as required.

·         Consistently maintains a professional, hygienic, and business-casual appearance.

·         Advanced proficiency in Microsoft Teams production workflows, including meetings, webinars, and live events.

·         Thorough working knowledge of Microsoft 365 tools (such as Outlook, PowerPoint, Excel, and Teams).

·         Comprehensive AV expertise, including the setup and operation of microphones, mixers, cameras, PTZ control systems, encoders, signal flow management, Crestron touch panels, and networked AV devices.

·         Demonstrated skill with Adobe Premiere Pro and Media Encoder for video editing and post-production.

·         Ability to quickly diagnose and resolve routing and encoder issues under pressure during live events.