Client Support / Sys Admin - Site D

Job#: 3040173
Job Description:
Client Support / Sys Admin
Location: Fayetteville, North Carolina (Onsite)
Role Overview
We are seeking a Client Support / Systems Administrator for a position in the Fayetteville, NC area. This role involves the installation and troubleshooting of enterprise computers, mobile devices, and related IT equipment. The ideal candidate will be motivated, eager to learn, and possess a professional demeanor for this Tier 1/2 support position.
Key Responsibilities

• Install and troubleshoot enterprise computers, mobile devices, and related IT equipment.
• Utilize a configuration baseline for mobile and desktop configurations, including patches, IAVA, operating systems, and applications.
• Use Microsoft System Center Configuration Manager (SCCM) and Active Directory to troubleshoot and deploy images.
• Utilize mobile device management software to monitor, manage, and secure user mobile devices.
• Build and deploy mobile solutions based on customer requirements.
• Perform troubleshooting and problem resolution for multiple locations and networks.
• Work with other IT professionals to coordinate efforts and resolve cross-team issues.
• Modify group membership and user profiles using SCCM and Active Directory.
• Resolve and track incidents using a ticketing system.

Required Qualifications
Education: A Bachelor's degree (BA/BS) is required.
Experience: A minimum of two years of IT experience is required. Experience with basic Tier 1/2 support is necessary.
Technical Skills:

• Experience with Active Directory, Microsoft Windows 7/10 Operating System, and Microsoft Office 2010 or later.
• Familiarity with personal computers, terminals, peripheral equipment, and associated software repair, installation, configuration, and system operation.
• Experience with VPN technologies.
• Experience with configuration of Android and iPhones.

Certifications: A CompTIA Security+ CE certification is required.
Preferred Qualifications

• Experience with virtualization technology (VMware).
• Experience with Mobile Device Management Solutions (Mobile Iron, Intune Meraki).
• Help Desk Institute (HDI) Certification.

Additional Information
Candidates should be analytical, results-oriented, and creative problem-solvers. This role requires an individual who is driven by quality and teamwork, possesses effective communication and listening skills, and is detail-oriented with organizational skills. The ability to work independently and take initiative is also important. This position offers significant opportunities for professional growth.
Everforth Apex is a world-class IT services company that serves thousands of clients across the globe. When you join Everforth Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRateds Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico.
Everforth Apex uses a virtual recruiter as part of the application process. Click for more details. By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from Everforth Apex and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy at
Everforth Apex Benefits Overview: Everforth Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Everforth Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Everforth Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Everforth Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our 'Welcome Packet' as well, which an Everforth Apex team member can provide.
Everforth Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Everforth Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law.
If you require an accommodation under the Americans with Disabilities Act to participate in an interview with a virtual recruiter or to use our website for a search or application, please contact our Benefits Department at or . Please note that this contact information is strictly to be used for medical ADA accommodations and that no other inquiries will be answered.
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