Endpoint Systems Engineer - W2 ONLY - Hybrid in Atlanta, GA

*NOTE: W2 ONLY - HYBRID in Atlanta, GA

*NOTE: W2 ONLY - HYBRID in Atlanta, GA

*NOTE: W2 ONLY - HYBRID in Atlanta, GA

Minimum Qualifications: Bachelor’s Degree in a related field and three years of progressively responsible, professional level analyst and systems experience in a largescale Information Technology environment; or an equivalent combination of education and experience sufficient to successfully perform the essential duties of the job such as those listed above.

• Intune Endpoint Management and Azure Microsoft Entra ID, Azure Administration, and Active Directory experience required.

• PowerShell Scripting is preferred.

Preferred Skills Knowledge of, and ability to demonstrate:

• Command of comprehensive inventory management principles.

• Strong verbal and written communication skills.

Excellent customer service skills and soft skills.

• Prioritizing and assigning work.

• Administration of Azure, Azure Admin Portal, with proficiency in PowerShell

• Installing, configuring, critical thinking, excellent troubleshooting skills, with strong technical aptitude on all Windows 10/11, Apple, Android, Azure, Entra ID, Intune, Active Directory platforms, systems.

Knowledge of networking and how things are connected and routed on the network (ethernet and Wi-Fi).

• Analyzing processes, information, and data- to help provide and recommend solutions.

Create and update documentation and knowledge articles.

Preferred Qualifications:

• Experience in basic Network troubleshooting, diagnostic, and repair.

• Experience performing day-to-day Troubleshooting, Diagnostic and support of laptops, printer, etc.

• Security and patch management experience desired.

• Experience with ServiceNow Ticketing system.

• Windows 11 Operating System experience.

• Microsoft M365 support Experience

M365 Copilot/ Copilot Chat /Teams Administration

• Microsoft Intune, Endpoint Configuration Manager

• Technical Skills:

Office 365 Experience in supporting, installing, troubleshooting, M365 mainstream products. (including: Microsoft Teams, Teams Premium, New Outlook, etc.)

Microsoft Intune, Endpoint Configuration Manager

• Strong hands-on experience in hardware and software infrastructure tools

• Excellent knowledge of Windows 10/11, Windows Server 2012-2019, M365, Microsoft Azure, Microsoft Teams.

• Understanding of daily operations and delivery processes

• Application / software installation and troubleshooting

• Knowledge and experience with ServiceNow (San Diego or later version) ticketing tools

• Windows System administration

• Strong Troubleshooting Skills

• Hardware, operating system & software knowledge of laptops, desktops & mobile devices Android & iPhone.

• Working knowledge of supporting computer peripherals, network copiers, Video conference equipment etc.

• Understanding of Microsoft Active Directory 2012 of later, and networking topology

• Strong knowledge of server and network equipment