Internet Sales Manager

Tustin Mazda is looking for a dynamic, hard-charging, highly organized Internet Sales Manager who wants to perform, grow, and build a career with one of California’s most accomplished Mazda dealerships. Why Tustin Mazda?

California’s only 22-year Mazda President’s Award-winning dealership, recognized for excellence in sales and customer satisfaction
Part of Patterson Automotive Group, an organization known for outstanding employee retention, career development, and workplace culture
Recognized as a Top Workplace for 15 consecutive years through the Orange County Register employee survey
A high-performance environment where talented people can learn, develop, earn, and advance
A dealership built around great people, great processes, accountability, and teamwork
An opportunity to work in the Tustin Auto Center – the Top Selling Auto Center in Orange County.

Who We’re Looking For
Driven, competitive, and motivated to succeed
Highly organized and task-oriented
Consistent and persistent with customer follow-up
Fast and professional when responding to internet leads
Comfortable communicating by phone, text, email, and video
Strong on the phone and confident asking for the appointment
Able to turn digital opportunities into conversations, appointments, showroom visits, and sales
Excellent at building rapport and earning customer trust
Disciplined with CRM activities, notes, tasks, and follow-up
Able to manage multiple opportunities without letting customers fall through the cracks
Flexible and adaptable in your sales approach
Coachable, trainable, and able to take direction
Hungry to learn and continuously improve
Willing to master the Mazda brand, products, technology, and ownership experience
Positive, professional, dependable, and accountable
What Great Internet Managers Do
Respond quickly — speed-to-lead matters
Follow up consistently and intelligently
Pick up the phone instead of hiding behind email
Personalize communication rather than relying exclusively on templates
Ask great questions and uncover customer needs
Create urgency without unnecessary pressure
Set, confirm, and follow up on appointments
Maintain a clean, organized sales pipeline
Complete CRM tasks consistently and on time
Keep accurate customer notes
Know their numbers and take ownership of their results
Work effectively with managers and the entire sales team
Follow proven processes while remaining flexible
Continuously develop their sales and communication skills
Treat every lead as a real opportunity
Our Expectations
38 – 45 hour work week.

Show up prepared, organized, and ready to work
Work hard and perform at a high level
Deliver timely and persistent customer follow-up
Maintain accountability for leads, appointments, CRM tasks, and results
Accept coaching and put it into action
Bring energy and professionalism to the dealership every day
Contribute positively to a winning team culture

What We Offer
Competitive, performance-driven pay plan
Opportunity to build a strong income through individual performance
401(k) benefits
Health benefits
A great work schedule designed to support both high performance and quality of life
Professional training, coaching, and development
Opportunities for career growth and advancement
The strength and stability of Patterson Automotive Group
An employee-focused organization recognized as a Top Workplace for 15 consecutive years
The opportunity to represent Mazda at an exceptional, award-winning dealership
A professional environment where performance is recognized and great people can build long-term careers
If you’re looking for a job where you simply send emails and wait for customers to respond, this isn’t the opportunity.

If you’re driven, organized, coachable, competitive, passionate about customers, and ready to make things happen, we want to meet you. Join an award-winning team. Learn. Perform. Earn. Grow. Apply Today! Send your resume to LeticiaC@Pattersonautos.com or apply online at: TUSTINMAZDA.com. The Salesperson - Retail Position has a Pay Scale consisting of the following elements and ranges. Wages include Base Hourly Compensation of between $16.90 and $55.00.

The position may also pay commission compensation which is based on the value or amount of closed sales achieved from $0.00 (if no sales are made) without any upper limit other than sales performance.