Lab Services Manager (Stability)

The Laboratory Services Manager is the accountable leader for all operational infrastructure supporting the Analytical Services department. This role directly manages a team of laboratory technicians — including a dedicated Sample Operations & Logistics Technician and a Laboratory Management & Facilities Technician — and is responsible for the performance, development, and day-to-day direction of those individuals. The manager sets the standards, builds the systems, and ensures both technician roles execute with consistency, compliance, and quality.

This is a player-coach role. The manager is expected to be deeply familiar with all aspects of both technician functions — not as a backup, but as the subject matter leader who can identify gaps, resolve escalations, step in when needed, and continuously raise the bar. The manager owns the strategy and governance of laboratory operations, while the technicians own daily execution.