IT Helpdesk Team Leader Service Delivery & Leadership

Australian Charities and Not-for-profits Commission (ACNC) is seeking an experienced IT Helpdesk Team Leader to join its Digital Services team in Melbourne CBD. You will lead the delivery of high-quality ICT support services and oversee the day-to-day management of the IT Helpdesk, including workloads and priorities.

In a dynamic digital environment you will provide leadership and guidance on complex technical and service delivery matters, act as a key escalation point, and work with business