Hybrid IT Service Desk Analyst - Shape IT Support & Automation

PFD Food Services is seeking an IT Service Desk Analyst to be the first point of contact for staff needing technical support. You will handle day-to-day issues, log tickets, and help drive improvements in how we deliver support.

You will work onsite in a close-knit team on a hybrid schedule, with staggered shifts between 6am and 7pm and opportunities to participate in on-call rotations after probation. Strong customer-focused service is essential.