Technology

ServiceNow SPM Implementation Lead / Architect

SidmansUnited States🇺🇸United States

Quick overview

SeniorityMid Senior

Work modeHybrid

LocationUnited States

ArticulateCADPortfolio ManagementServiceNowStrategic PlanningGenerative AI

Required Qualifications & Experience

10+ years of hands-on ServiceNow development and architecture experience, with at least 3+ years dedicated to full-lifecycle ServiceNow SPM (ITBM) implementations.
Demonstrated experience leading at least one full-lifecycle, greenfield SPM deployment from discovery through go-live.
Deep hands-on design and configuration expertise in Demand Prioritization, Strategic Planning Workspace, Resource Workbenches, and Financial Cost Models.
Direct experience implementing or piloting ServiceNow GenAI / Now Assist features in an enterprise environment.
Proven ability to articulate design decisions, trade-offs (OOTB vs. custom development), and configuration best practices directly to technical and business stakeholders.
Certifications:

Certified Implementation Specialist – Strategic Portfolio Management (CIS-SPM) (Strongly Preferred / Required)
Certified Application Developer (CAD) or Certified System Administrator (CSA)