Jira Admin/ Migration SME

Jira Migration SME

(Hybrid – Monday Tuesday onsite + alternating Fridays)

About the Client & Project

Client is seeking a hands-on Jira Migration Subject Matter Expert (SME) to support the New York State of Health (NYSoH) program, serving more than 7 million New Yorkers through its Health Benefit Exchange.

The initial assignment is to migrate requirements currently represented as customized work items in IBM RTC/EWM into Atlassian Jira. Existing NYSoH ELM specialists will supply source-system expertise; the selected SME will own Jira target design, migration engineering, execution, and validation. Experience migrating from any comparable enterprise ALM, requirements, issue-tracking, or work-management platform into Jira is acceptable. Prior RTC/EWM experience is not required. Additional migrations may follow.

HOW YOU WILL MAKE AN IMPACT

· Lead discovery and migration planning with ELM SMEs, delivery teams, and Jira stakeholders; define scope, dependencies, risks, cutover, and rollback approach.

· Design Jira target projects, issue types, fields, workflows, permissions, and relationships to support requirements and traceability needs.

· Map and transform source records, custom attributes, status histories, links, comments, attachments, and other agreed-upon metadata into Jira, documenting platform limitations.

· Select and configure migration utilities; build and execute REST API integrations, scripts, and repeatable extraction, transformation, and loading processes.

· Perform proof-of-concept and pilot migrations, reconcile record counts and field-level results, resolve defects, and support user acceptance testing.

· Execute production migration and post-cutover stabilization while minimizing disruption to program delivery.

· Produce mapping specifications, migration runbooks, validation evidence, operational documentation, and knowledge transfer.

Required Qualifications

· Bachelor’s degree

· 8+ years of related experience

· Demonstrated hands-on ownership of at least one completed migration from a comparable enterprise platform into Jira; must be able to explain personally executed technical work.

· Strong Jira administration and configuration skills, including custom fields, issue types, workflows, schemes, permissions, and relationships.

· Experience migrating requirements or comparable structured work items, including field mapping, hierarchy/links, attachments, and historical data considerations.

· Experience with Jira REST APIs, migration utilities, scripting or automation (such as Python, Groovy, or Java), and data transformation.

· Experience designing and executing pilot migrations, reconciliation, validation, production cutover, and issue remediation.

· Ability to partner with source-system SMEs and translate business and technical requirements into target Jira design.

· Strong troubleshooting, documentation, and communication skills.

Desired Qualifications

· Migration experience from IBM ELM/RTC/EWM, Azure DevOps, Rally, HP ALM, or other enterprise ALM or work-management platforms.

· Experience migrating requirements with traceability, parent-child relationships, cross-references, and custom workflows.

· Jira Cloud and/or Jira Data Center migration experience; experience with Jira ecosystem apps as appropriate.

· Experience with large-scale or multi-project migrations and regulated government or healthcare environments.

· Atlassian certifications or comparable proven expertise.