Software Tester / QA: I

Description
We are looking for a detail-oriented QA specialist to support end-to-end validation of smart retail cart technology in Richmond, Virginia. This Long-term Contract position is ideal for someone who enjoys working at the intersection of software and physical devices, ensuring reliable performance across mobile applications, connected hardware, and in-store integrations. The role will partner closely with engineering, product, and deployment teams to help deliver high-quality releases for retail environments.

Responsibilities

Lead comprehensive validation efforts for new features and recurring release cycles across smart cart deployments used by multiple retail partners. Perform integrated testing across Android applications and connected components such as payment devices, cameras, scales, and other peripheral hardware. Create, organize, and update detailed test scenarios and execution plans to support product launches, enhancements, and site-specific implementations.

Record defects in issue-tracking systems, assess severity, and work with engineering teams to investigate root causes and confirm fixes. Coordinate with product, deployment, and external retail stakeholders to support pilots, feature introductions, and operational readiness. Execute hands-on testing with physical equipment to confirm dependable interaction between software workflows and hardware behavior. Contribute to release quality by verifying system performance through both targeted functional testing and broader regression coverage.

Requirements
At least 5 years of experience in quality assurance or test engineering, preferably in environments involving hardware, embedded systems, or retail technology. Strong troubleshooting skills for Android-based platforms, including the ability to review logs and investigate application behavior. Experience using test management and defect tracking tools such as TestRail, Jira, or similar platforms. Ability to develop structured test documentation, including test cases, execution strategies, and defect reports.

Comfortable working onsite and directly handling devices such as carts, payment terminals, and connected peripherals. Effective written and verbal communication skills with the ability to collaborate across technical and business teams. Familiarity with analytics, observability, or automation tools such as Python-based testing frameworks is a plus. Exposure to computer vision, machine learning validation, or grocery and retail solutions would be beneficial. Technology Doesn't Change the World, People Do.

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