Required Support Customer Service Engineer, Syracuse, NY(Onsite, Local Only)

Hello,

Hope you’re doing well!!

Please find the requirement below. If you find yourself comfortable with the requirement, please reply with your updated resume or call me back at 

Position :: Vehicle Operational Safety Specialist (Autonomous & Advanced Vehicles)

Location:: Palo Alto, CA OR Ann Arbor, MI(Hybrid, Local Only)

Duration :: 12+ Months

Must have linkedin

Job Description:

Info about the team:

This role joins the Global Operational Safety and Regulatory team to support safe, compliant, and risk-informed execution of vehicle operations across autonomous and advanced vehicle testing platforms.

• On-Site Requirement: Candidates must be able to work 3 days on-site at either the Palo Alto, CA or Ann Arbor, MI office.

About the Opportunity

Our enterprise automotive client is seeking a detail-oriented and proactive Vehicle Operational Safety Specialist to join their Global Operational Safety and Regulatory team. In this role, you will support the safe, compliant, and risk-informed execution of vehicle operations through operational safety oversight, safety case reviews, and mission constraint evaluations. Working closely with cross-functional operations, engineering, quality, and safety teams, you will evaluate operational readiness, identify hazards, and enable data-driven, risk-based decision-making for vehicle deployment and field testing.

Key Responsibilities & Deliverables

• Safety Audits & Inspections: Conduct vehicle operations safety patrols, routine inspections, and operational assessments to proactively spot unsafe conditions, process gaps, and operational risks.
• Safety Case & Readiness Reviews: Review and evaluate safety release cases, operational safety cases, risk acceptance documentation, and supporting evidence to determine operational readiness for vehicle testing.
• Cross-Functional Alignment: Collaborate with engineering, operations, and safety stakeholders to ensure operational assumptions, constraints, and risk mitigations are thoroughly documented and maintained.
• Incident Tracking & Corrective Actions: Track, investigate, and follow up on audit findings, safety concerns, incidents, and CAPA (Corrective and Preventive Actions) to drive timely closure and continuous improvement.
• Procedure & Workflow Optimization: Assist in authoring, reviewing, and enhancing operational safety processes, standard operating procedures (SOPs), work instructions, and risk registers.

Required Skills & Experience

• Hazard Identification & Risk Assessment: Proven ability to identify operational risks in testing/field environments, evaluate severity and likelihood, and recommend effective controls and mitigations.
• Safety Case & Release Evaluation: Experience evaluating safety release cases, operational readiness reviews, and risk-acceptance packages for advanced or autonomous vehicle systems.
• CAPA & Action Tracking: Strong organizational skills to track audit findings, action items, completion evidence, and issue resolution to full closure.
• Technical Documentation & SOPs: Excellent technical writing skills to author clear inspection reports, safety assessments, work instructions, checklists, and risk registers with meticulous attention to detail.
• Continuous Improvement: Track record of leveraging audit results, incident trends, and operational lessons learned to optimize safety procedures and lower risk profiles.
• Location Flexibility: Must be able to commute 3 days per week to either Palo Alto, CA or Ann Arbor, MI.

• Safety Case / Release Experience: Highlight specific hands-on experience reviewing vehicle safety cases, release-readiness packages, or autonomous system assessments.
• Auditing & Risk Register Management: Mention candidate background in conducting safety patrols/inspections and running CAPA/corrective action tracking.
• Location: Confirm whether the candidate is attached to Palo Alto, CA or Ann Arbor, MI.

Thanks & Regards

Vinay Kumar

Senior Technical Recruiter

VISION INFOTECH INC

Phone:
Email: 
368 Main Street, st #3, Melrose MA 02176

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