Healthcare SME / Business Analyst (Need Only Local Candidate)

Job Title: Healthcare SME / Business Analyst

Experience: 8+ Years
Location: Chicago, IL (Onsite)
Duration: Short Term

Job Overview

Client is seeking a senior, hands-on Healthcare SME / Business Analyst to lead a onsite discovery engagement for a U.S. healthcare organization operating approximately 100 facilities.

The consultant will work closely with software architects and client stakeholders to assess back-office and operational processes, identify opportunities for automation and technology-enabled transformation, and define/validate practical solution concepts.

Key Responsibilities

• Conduct stakeholder interviews across business, operational, clinical-administrative, finance, and technology functions.
• Analyze and document current-state processes, systems, data flows, handoffs, pain points, controls, staffing, and third-party dependencies.
• Identify opportunities for process redesign, automation, AI, integration, and vendor consolidation.
• Quantify opportunities using transaction volumes, staffing effort, error/rework rates, cycle times, vendor costs, etc.
• Prioritize use cases based on business value, feasibility, implementation effort, risk, and time to benefit.
• Translate business needs into workflows, requirements, user stories, acceptance criteria, and high-level solution concepts.
• Work with software architects on proof-of-concept activities.
• Present findings and recommendations to operational leaders and executives.
• Create a discovery report and phased transformation roadmap, including business cases.

Required / Desired Experience

• 8+ years in U.S. healthcare operations, Business Analysis, Product Management, Consulting, or Digital Transformation.
• Strong experience with multi-site healthcare/provider/facility operations.
• Experience in areas such as:
• Post-Acute Care
• Skilled Nursing
• Senior Living
• Behavioral Health
• Ambulatory Care
• Healthcare administrative functions including:
• Patient Access
• Scheduling
• Eligibility & Benefits Verification
• Prior Authorization
• Referrals
• Medical Records
• Revenue Cycle
• Billing & Collections
• Procurement
• Workforce Administration
• Compliance
• Experience with process automation, workflow optimization, AI-enabled solutions, shared services, or vendor consolidation.
• Experience with EHR, Practice Management, ERP, RCM, Workforce Management, and healthcare interoperability environments.
• Working knowledge of HIPAA, PHI, access controls, auditability, and U.S. healthcare compliance.