ServiceNow Virtual Agent Developer

***Mode of Interview:- Webcam Interview *** Very long term project (initial PO for 6 months with extensions) ***Remote*** Need 3 Professional references***

Required Skills:-

• Three (3) to four (4) years of experience working as a ServiceNow Developer, Engineer, or Administrator within an enterprise environment.
• Proven experience implementing and configuring ServiceNow Virtual Agent solutions in an enterprise environment.
• Strong knowledge of the ServiceNow Service Catalog, including the configuration and management of catalog items, record producers, and request fulfillment processes.
• Experience developing and configuring Virtual Agent conversation flows, topics, and workflows to support employee self-service capabilities.
• Ability to configure and integrate Virtual Agent with ServiceNow Incident Management and Service Catalog functionality.
• Strong analytical and problem-solving skills, with the ability to troubleshoot and optimize Virtual Agent functionality.
• Excellent verbal and written communication skills, with the ability to effectively collaborate with technical and business stakeholders.