Venture Associate (Remote)

What You’ll Do

• Serve as the primary contact for a portfolio of venture capital managers
• Understand each fund’s stage, goals, and operational needs, and help them leverage the VC Lab and Decile Group ecosystem
• Coordinate with internal teams (legal, finance, product, operations) to ensure timely, high-quality support
• Track and manage interactions, follow-ups, and outcomes using our internal tools
• Identify opportunities to improve the fund manager journey and share insights across the team
• Learn continuously about the venture ecosystem and help improve our product and processes

What You Bring

• 3+ years in customer success, account management, or client operations for a high-touch SaaS or professional services company
• 1–2+ years in venture capital, fund administration, startup finance, or related ecosystem experience
• Deep digital literacy and comfort learning new tools quickly (CRMs, project tracking, finance systems, etc.)
• Proven ability to navigate complex, cross-functional customer issues and keep multiple stakeholders aligned
• Strong written and verbal communication; composed and professional on video calls and in high-stress moments
• High emotional intelligence, empathy, and follow-through
• Proactive and self-directed — you close loops
• Analytical and detail-oriented, with structured problem-solving skills
• Thrives in a globally distributed, fast-moving startup environment
Bonus/Nice to Have
• Experience in accelerators, venture studios, or startup communities
• Familiarity with fund formation, LP reporting, or legal documentation workflows
• Multilingual or global perspective

What We Offer

• The energy and growth of a fast-moving startup with a mission that matters — transforming venture capital for good
• Flexible remote work environment with team members across time zones
• Medical and dental coverage
• 401K benefits
• Flexible PTO and generous holiday schedule
• Exposure to the global venture ecosystem, working directly with fund managers launching firms around the world

This is a great fit if you…

• Want to break into the venture capital industry at a startup!
• Want the ability to help change the world
• Want to work in a vibrant work environment with passionate and capable team members
• Want opportunities for personal growth and to level up in customer success
• Want to be the face of the company and work with emerging managers from all over the world