AV Service & Commissioning Engineer

Kenneth Brian Associates are recruiting for an experienced AV Service & Commissioning Engineer on behalf of a growing technology business based in Epsom.

This is a varied role combining technical support/service and the commissioning of new AV installations and system upgrades. We are looking for an experienced engineer with strong fault-finding skills who enjoys taking ownership of technical issues through to resolution.

Responsibilities

• Provide remote and on-site technical support for AV and video-conferencing systems
• Diagnose and resolve AV, audio, control and network-related faults
• Commission, configure and test new AV installations and upgrades
• Carry out planned maintenance and reactive service visits
• Configure and modify control systems
• Liaise with customers, suppliers and manufacturers to resolve technical issues
• Complete system handovers, user training and technical documentation

About You

• 5+ years' experience within professional AV installation, commissioning, service or technical support
• Strong AV fault-finding and commissioning experience
• Understanding of IP networking, including TCP/IP, VLANs and PoE
• Experience with control systems/programming
• Knowledge of platforms such as Crestron, Q-SYS, Biamp, Dante, Teams Rooms or Zoom would be advantageous
• Strong communication and customer-facing skills
• Full UK driving licence

Benefits: Annual bonus, company vehicle, private healthcare, pension, death-in-service cover and ongoing manufacturer training.