VM Ware with Storage Area Network Consultant

Team Size: 3

Dress Code: Business Casual

Primary Work Location:
300 A Outlet Point Blvd, Columbia, SC 29210

Secondary Work Location:
None

# of Openings: 1

How Many resumes do you want to
review at one time? All Qualified

Company / Department culture
The SC Dept. of Revenue is among the most sought-after agency in the state sector for contractors due to our reputation for accomplishing highly complex technology in a multi-layer secured environment. We are known for requiring skilled and professional workers that can get the job done well and on time. Our team is creative and hardworking. The DOR technology division implements technology using effective methodology and procedures, and we appreciate the insights and best practices that contractors bring with them.

• Nationwide criminal history check, which must include Federal, State, and County records for the states (or countries if applicable) where the

Supplier's employee has resided in the past seven years

• Credit history check
• E-Verify in compliance with FAR E-Verify clause FAR 52.222-54, Employment Verification. As proof of enrollment, Supplier will provide UGU a copy of its "Maintain Company” page from E-Verify.

All hired contractors will have their South Carolina tax history checked. Contractors must be current on filings and payments.

Daily Duties / Responsibilities:
Non-Technical

• Effectively interact and communicate with peer to Director-level IT professionals.
• Provide feedback to team regarding product issues, enhancements and new features.
• Must have initiative, drive and be a self-starter.
• Ability to ask pertinent questions of others.
• Proactively seek to identify, communicate and implement process related improvements.
• Effectively manage multiple tasks and activities concurrently and able to provide periodic status updates to key stakeholders.
• Collaborate extensively with peers and management to resolve client issues while actively contributing to a growing knowledge network that improves the effectiveness of our team and the information available to our clients.
• Prioritize numerous issues of varying severity, and effectively manage the resolution of all issues within accepted service levels. This includes ownership of the data entered into the Helpdesk system and appropriately updating both client and appropriate employees of status of all issues on a timely basis.
• Good customer skills, be attentive to detail, and responsive to customer tickets.

Technical

• Troubleshoot and recommend technical solutions.
• Develop workaround solutions as appropriate.
• Perform equipment and software upgrades.
• Install, configure, test, monitor, and maintain system and application hardware, and software.
• Diagnose and resolve problems related to hardware and software; and escalate complex issues to other groups or vendors for resolution.
• Maintain familiarity with current computer and network products.
• Adhere to corporate information security guidelines and promote information security among coworkers
• Performs other duties and special projects as assigned.

Required Skills (rank in order of Importance):

• 13+ Years of Experience in IT
• 3+ Years of State Government Experience

Preferred Skills (rank in order of Importance):

• Experience with NIST, PCI, or a Pub 1075 environment

• VMware Certified Professional (VCP) Certification OR 5+ additional Years of Experience in VMware.
• 8+ Years of Experience with Enterprise environments with known issues on both the SAN and VMware front.
• 8+ Years of Experience with VMware ESX administration.
• Experience with Capacity Planning based on technical analysis research.

• Working technical knowledge of current network hardware, protocols, and Internet standards, including, TCP/IP, DNS, and DHCP.
• Advanced knowledge in Windows Server 2012, 2016and 2019

Additional Skills

• Highly self-motivated, a team player and attention to detail.
• Strong interpersonal, written, and oral communication skills.
• Able to effectively prioritize tasks in a high-pressure environment.
• Strong customer service skills.

Required Education/Certifications:

• A Bachelor's degree in information technology systems, computer science, or related field