Veterinary Receptionist / Client Service Representative

Companion Animal Hospital is seeking an outgoing Client Service Representative to serve as the welcoming face of our hospital. In this role you will create exceptional client experiences, build trust through compassionate service, manage appointments and daily patient flow, handle multi-line phones and in-person interactions, process transactions, and support clients with essential information about our services. Ideal candidates are friendly, detail-oriented, highly organized, and thrive in a team-focused customer service environment.

Schedule and compensation:

• Compensation: $18 - $20 per hour, for each hour worked
• This is a full-time position with a 5/8 schedule and availability needed Monday through Saturday.

Full-time Benefits Package*:

• Health package: Medical, dental, and vision insurance with HSA options and choice of UnitedHealthcare or Kaiser Permanente
• Life insurance and disability
• Employee Assistance Program (EAP)
• 401k with company match
• Paid time off in accordance with site policy and applicable law
• Personal pet discount

*Part-time team members may be eligible for limited benefits in accordance with company policy and state law

Minimum qualifications and skill set:

• Previous experience in a customer service, reception, or client-facing role
• Proficiency in the following skills:
  • Ability to manage a multi-line phone system while assisting in-person clients
  • Experience scheduling appointments and coordinating calendars preferred
  • Ability to accurately process payments and maintain financial records
  • Exceptional verbal and written communication skills
  • Strong organizational and time management skills
  • Positive attitude and willingness to collaborate with a team
  • Ability to remain calm, professional and solution-oriented during busy periods

About us:

At Companion Animal Hospital, we combine high-quality, personalized veterinary care with a welcoming, team-focused atmosphere. Nestled in Cameron Park, our well-established, 4-doctor practice is deeply rooted in the community and known for our collaborative spirit. Our doctors are backed by a skilled team of 6 RVTs and benefit from a diverse caseload and modern diagnostics including digital x-ray, ultrasound, and in-house labs. We’re serious about great medicine, but we don’t take ourselves too seriously! Monthly birthday parties, an emergency chocolate drawer, and lots of laughs are just part of what makes our hospital a genuinely fun and supportive place to grow your career.

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