Quick Overview
Seniority
Mid Senior
Work mode
Hybrid
Location
Covington, KY, United States
Posted
6 days ago
AgileContinuous ImprovementMicrosoft OfficeProcess ImprovementRoot Cause Analysis
Job Description
BUSINESS ANALYST (W2 Only)
Location: Covington, KY (Hybrid)
Introduction:
We are seeking a skilled Business Analyst to join our team in Covington, KY. The ideal candidate will have experience in Health and Welfare benefits services and testing, with a focus on client implementation and platform migration. Knowledge of Agile methodology is preferred but not required. The successful candidate will be responsible for conducting analysis, documenting findings, and driving key implementation activities to ensure client satisfaction.
Responsibilities:
- Bachelor’s degree or equivalent years of industry experience
- 3+ years of Health and Welfare benefits service experience
- 3+ years of testing experience (and demonstrated competence, depth, and breadth) of professional experience.
- Prior client implementation and/or platform migration experience a plus
- Experience in Agile preferred, but not required.
- Proficient with Microsoft Office applications
- Ability to independently manage one’s own workload
- Regulatory and legislative knowledge in aligned service area
- Understanding of benefits administration systems
- Demonstrates superb communication skills (written and verbal)
- Ability to conduct analysis and document findings
- Procedure execution and process improvement
- Align, plan, and implement new product capability delivery within flight implementations
- Drive and / or support execution of key implementation activities (example: data conversion load)
- Participate in validation and/or testing efforts to ensure results meet the client and/or product offering requirements
- Partnering with the Director Client HealthCare Consulting to define client-specific configurable variations to support a client plan and/or administrative requirements
- Performing root cause analysis to determine gaps or trends for continuous improvement opportunities
- Submitting requests and/or assisting with translation of business requirements to technology partners, as applicable
- Creating training material and reference material for participant services
- Assisting and coaching the broader virtual team
- Engaging in and/or leading ongoing courses to support continued personal development
Requirements:
Required Skills:
- Health Care
- Agile
Preferred Skills:
- Experience in Agile methodology
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