Program Director – SAP S/4HANA Quality Management (QM)

Location: Edison, NJ
Experience: 10+ Years

Position Overview

Seeking a seasoned Program Director with deep expertise in SAP S/4HANA Quality Management (QM) to lead enterprise-wide quality transformation initiatives. The ideal candidate will have extensive experience designing and implementing quality processes across manufacturing, maintenance, repair operations, supply chain, and service organizations while driving regulatory compliance, operational excellence, and continuous improvement.

This role requires strong leadership in SAP QM solution design, quality governance, compliance management, supplier quality, and enterprise transformation programs.

Required Skills & Qualifications

SAP S/4HANA Quality Management Expertise

• Deep expertise in SAP S/4HANA Quality Management (QM).
• Proven experience implementing enterprise quality management solutions.
• Strong hands-on knowledge of:
  • Inspection Planning
  • Results Recording
  • Quality Notifications
  • Non-Conformance Management
  • Corrective & Preventive Actions (CAPA)
  • Audit Management
  • Compliance Tracking
  • Incoming, In-Process, and Final Inspections

Quality & Compliance Management

• Experience managing quality processes across:
  • Component Repair Operations
  • Service Quality Management
  • Maintenance Quality Programs
  • Supplier Quality Management
  • Warranty & Failure Analysis
  • Inspection & Compliance Programs
• Strong understanding of:
  • Product Traceability
  • Documentation Controls
  • Regulatory Compliance
  • Audit Readiness
  • Quality Certifications & Standards

SAP Integration Expertise

• Experience integrating SAP QM with:
  • Materials Management (MM)
  • Production Planning (PP)
  • Extended Warehouse Management (EWM)
  • Plant Maintenance (PM)
  • Service Management
  • Engineering Systems
• Knowledge of quality processes supporting:
  • Serialized Inventory
  • Spare Parts Management
  • Repair & Maintenance Operations
  • Supply Chain Quality Controls

Quality Transformation Experience

• Proven success leading SAP S/4HANA quality transformation initiatives.
• Ability to establish and optimize enterprise quality operating models.
• Experience implementing scalable quality governance frameworks.

Performance & KPI Management

• Expertise defining and managing quality metrics including:
  • First Pass Yield (FPY)
  • Defect Rates
  • Cost of Poor Quality (COPQ)
  • Supplier Quality Performance
  • Audit Compliance Scores
  • Process Efficiency Metrics
• Strong analytical and reporting capabilities.

Key Responsibilities

Strategic Leadership

• Define and execute enterprise quality transformation strategies utilizing SAP S/4HANA QM.
• Establish quality operating models supporting manufacturing, maintenance, repair, supplier quality, and compliance functions.
• Drive initiatives focused on improving product quality, service performance, and regulatory compliance.

Solution Architecture & Design

• Lead end-to-end SAP QM solution design and implementation.
• Design quality processes covering:
  • Supplier Inspections
  • In-Process Quality Controls
  • Maintenance & Repair Inspections
  • Final Product & Service Validation
  • Non-Conformance Management
  • Corrective Action Processes
• Ensure seamless integration between quality, maintenance, warehousing, procurement, and engineering functions.

Program Delivery

• Lead global quality management workstreams within large SAP transformation programs.
• Drive:
  • Design Workshops
  • Business Process Blueprinting
  • Fit-Gap Analysis
  • System Integration Testing (SIT)
  • User Acceptance Testing (UAT)
  • Deployment & Cutover Activities
• Manage risks, dependencies, governance, and delivery milestones.

Business Engagement

• Serve as a trusted advisor to Quality, Operations, Engineering, and Technology leadership teams.
• Facilitate governance forums, workshops, and executive steering committee meetings.
• Translate business objectives into scalable SAP-enabled quality solutions.

Value Realization

• Drive measurable improvements in:
  • Product Quality
  • Service Quality
  • Defect Reduction
  • Rework Reduction
  • Supplier Performance
  • Compliance & Audit Readiness
  • Root Cause Analysis & Resolution Efficiency
• Develop KPI dashboards and executive reporting frameworks.

Innovation & Continuous Improvement

• Enable digital quality management capabilities through:
  • Real-Time Quality Monitoring
  • Advanced Analytics
  • Automated Workflows
  • Predictive Quality Solutions
• Promote continuous improvement and operational excellence initiatives.
• Drive standardization and automation of quality processes across the enterprise.

Preferred Leadership Skills

• Executive-level leadership experience leading enterprise transformation programs.
• Strong stakeholder management across quality, operations, engineering, supply chain, and IT organizations.
• Excellent communication, negotiation, and executive presentation skills.
• Strong governance, decision-making, and conflict-resolution capabilities.
• Experience leading large global teams and consulting organizations.
• Proven ability to mentor and develop high-performing teams.
• Strong commercial awareness with accountability for program delivery and business outcomes.

Keywords

SAP S/4HANA QM, SAP Quality Management, Program Director, Quality Transformation, Quality Assurance, Quality Control, CAPA, Audit Management, Compliance Management, Supplier Quality, SAP PM, SAP MM, SAP PP, SAP EWM, Manufacturing Quality, Service Quality, Quality Analytics, Regulatory Compliance, Process Improvement, Enterprise Transformation.