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Senior Manager, Solution Specialists

Kaseya CareersReading🇬🇧United Kingdom

Quick overview

SeniorityMid Senior

Work modeHybrid

LocationReading, United Kingdom

Customer SuccessForecasting

Job description

About Kaseya

Kaseya is the leading provider of AI-powered IT management and cybersecurity software, serving Managed Service Providers (MSPs) and internal IT organizations worldwide. Our comprehensive platform helps organizations efficiently manage, secure, and automate their IT environments, driving operational efficiency and long-term business success.

Backed by Insight Partners, a leading global software investor, Kaseya has experienced sustained double-digit growth and continues to expand its global footprint. Today, Kaseya supports customers in more than 20 countries and manages over 15 million endpoints worldwide.

Founded in 2000, Kaseya was built by builders - and we're still building. We look for people who create rather than wait, who see a hard problem and lean in, and who treat challenges as raw material. At Kaseya, everyone plays a role in shaping the future of IT: whether you're in engineering, product, sales, marketing, customer support, or operations, your work helps protect, defend, and optimize IT environments across the globe.

We're building teams that grow, perform, and make an impact. If you're driven by the itch to make things better - a product, a process, a career - you'll fit right in.

At Kaseya, we don't just raise the bar. We build it.

Does This Describe You?

A confident and experienced people leader who sets clear expectations and drives accountability
Commercially minded with the ability to connect technical solutions to customer needs and business outcomes
Comfortable operating in a fast-paced, high-growth technology environment
An effective communicator who can influence customers, senior leaders, and cross-functional stakeholders
Passionate about coaching, developing talent, and building a high-performance team culture

A Look Inside the Job

Lead, coach, and develop a team of Solution Specialists, establishing clear goals, performance expectations, and development plans
Partner with Sales leadership to align specialist resources against strategic opportunities and drive stronger customer and commercial outcomes
Provide leadership and expertise throughout complex sales cycles, ensuring Kaseya's solutions are positioned effectively against customer requirements
Build scalable operating rhythms around pipeline, forecasting, performance, enablement, and resource allocation
Collaborate across Sales, Product, Marketing, Customer Success, and other teams to share market insights, strengthen solution positioning, and improve execution

About You

5+ years of relevant technology, solutions, pre-sales, or sales experience, including experience leading or developing teams
Strong understanding of SaaS, IT management, cybersecurity, or MSP-focused technology solutions
Demonstrated ability to lead teams against measurable commercial and performance objectives
Strong executive communication, presentation, coaching, and stakeholder-management skills
Highly organised, data-driven, and comfortable balancing strategic leadership with hands-on execution in a rapidly changing environment

What Success Looks Like

A highly engaged and capable Solution Specialist team with clear accountability and development plans
Strong alignment between Solution Specialists and Sales around priority opportunities and customers
Improved effectiveness through the sales cycle, contributing to stronger conversion and revenue outcomes
Consistent visibility into team capacity, pipeline support, performance, and key risks
A scalable Solution Specialist model that supports Kaseya's continued growth

Additional information
Kaseya provides equal employment opportunity to all employees and applicants without regard to race, religion, age, ancestry, gender, sex, sexual orientation, national origin, citizenship status, physical or mental disability, veteran status, marital status, or any other characteristic protected by applicable law.