international director of global security & resilience

We're looking for an international director of global security & resilience to join our team here at Starbucks EMEA based in our London office. A place where you're valued, challenged, and inspired. Where your voice is brewed into everything we do. At Starbucks, we're all about you.

As part of this role, you'll be responsible for providing strategic leadership for security, health & safety, resilience, crisis management and risk across EMEA, Latin America and Asia Pacific. Ensuring we are protecting customers, partners, operations, assets and brand reputation while balancing global requirements with regional business needs.

We'll look to you to bring your extensive leadership experience in crisis management, organisational resilience and international security, with a proven ability to build high‑performing teams, influence senior stakeholders and navigate complex geopolitical and operational environments. You'll also be able to demonstrate your ability to translate intelligence and data driven insights into strategies that strengthen organisational resilience and enable informed business decision‑making. Ideally, you'll have previously worked across international markets, in retail, hospitality or multisite environments, with the ability to navigate diverse cultural, regulatory, geopolitical, and operational environments.

About

The best part about this role is that no two days are ever the same! Working as our Director, Global Security & Resilience International, you'll get involved in:

• Leading the international security, health & safety, resilience, crisis management, business continuity and enterprise risk management programmes across EMEA, Latin America and Asia Pacific.
• Defining and driving the strategic direction, governance framework, standards and performance measures that protect customers, partners, assets, operations and brand reputation, ensuring compliance with legal, regulatory, audit and insurance requirements.
• Providing strategic oversight of emerging security, safety, geopolitical and operational risks, ensuring effective preparedness, response capability and organisational resilience across the international business.
• Partnering with business leaders, licensees and functional teams to strengthen security, safety, resilience, crisis management and business continuity capabilities, driving adoption of global standards across international markets.
• Influencing senior leaders to embed security, safety, resilience and risk considerations into strategic business decisions and operational planning, using risk insights and lessons learned to drive continuous improvement.
• Enabling resilient 24/7/365 international operations through strategic leadership, effective decision‑making and executive oversight during significant incidents and business disruptions.
• Managing the International GS & R budget, resource planning, vendor relationships and third‑party service providers to deliver effective, scalable and value‑driven programmes.

In return, we'll offer you a competitive salary and benefits that include:

• 25 days holiday a year (plus Bank Holidays)
• Up to 20% bonus scheme
• Leadership share plan
• Flexible benefits – in addition to the benefits listed here we'll also provide you with an additional 4% to allow you to select the benefits that suit you
• Life assurance for yourself and private medical insurance for your family
• Comprehensive training (including coffee knowledge!) and access to Starbucks Global Academy (our online learning platform to help continuously develop yourself)
• Free bag of coffee each week and a 30% partner discounts on food, beverages, and merchandise
• Discounts with local and national retailers (cell phones, gym memberships, entertainment tickets, hotels, etc.) through Perks at Work platform
• Subscription to Headspace
• Home Sweet Loan (Interest‑free loans that can be paid back over 12 months to help pay your rental deposit)
• A free 24/7 Employee Assistance Programme available to you and your family

So, if you're looking for a new opportunity, with us you'll be welcomed, you'll be challenged, you'll be inspired. Here you'll be heard. Because here, you're a part of it all. Here you belong.

Starbucks is committed to building an inclusive and diverse workforce. All applicants and partners will be treated fairly, without regard to race, religion, sex, nationality, age, physical or mental disability, sexual orientation, marital status, gender identity and expression.

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