Membership Manager

Membership Manager | Shrewsbury, MO, United States | Hybrid

This employer is a highly reputable fitness organization known for its energetic and positive workplace culture. They are dedicated to changing lives through fitness and are looking for a motivated individual to lead their membership team. Join a dynamic environment where passion for fitness and people development are paramount.

The Role

• Lead and manage a team of Membership Advisors, ensuring optimal staffing and performance.
• Recruit, interview, and onboard new team members in partnership with the Talent Acquisition team.
• Develop staff through coaching and training to enhance sales and customer service skills.
• Drive team performance to achieve membership sales goals and objectives.
• Oversee quality control for club tours and membership presentations.
• Foster a collaborative and positive work environment focused on continuous improvement.

What You'll Need

• Proven experience in team leadership and performance management.
• Strong understanding of sales processes and customer service principles.
• Excellent coaching and development skills.
• Ability to drive and monitor key performance indicators (KPIs).
• Effective communication and interpersonal skills.
• Passion for fitness and empowering others to achieve their goals.

What's On Offer

• A dynamic and supportive work environment.
• Opportunity to inspire and develop a motivated sales team.
• A role at the forefront of a thriving fitness industry.
• Potential for professional growth and career advancement.

Apply via Haystack today!