Patient Service Representative

Our mission is to provide cardiologists with the tools, infrastructure, and expertise they need to thrive while maintaining full clinical independence. We believe the best care is delivered by physicians who are empowered - not constrained - by the systems around them.

We combine a deep bench of healthcare operators with purpose-built technology and AI-enabled solutions across operations, revenue cycle, imaging, and practice development. From real estate and advanced imaging to clinical workflows and data infrastructure, CardioOne delivers a fully integrated platform designed to drive growth, efficiency, and superior patient outcomes.

Backed by WindRose Health Investors and leading healthcare executives, CardioOne is building one of the most sophisticated and scalable cardiology MSOs in the country - designed to reimagine what is possible for independent cardiology.

What you’ll do:

• Oversee front desk operations of the cardiology practice

• Warmly greet patients and visitors as they arrive

• Assist with the check-in process, verifying patient information and insurance details

• Manage the appointment calendar using scheduling software, ensuring optimal time utilization and minimizing patient wait times

• Coordinate appointments for new and returning patients and reschedule or cancel them when needed

• Answer incoming phone calls and respond to emails in a courteous and professional manner

• Address patient inquiries, provide information about services, and assist with prescription refill requests

• Collect and update patient demographic and insurance information accurately

• Verify insurance coverage and ensure necessary documentation is complete

• Maintain and update patient records, ensuring accuracy and confidentiality

• Organize and file medical documents, test results, and correspondence

• Keep the waiting area clean and organized, ensuring patients are comfortable while waiting