Campus IT Help Desk Pro - First Line Support

Torrens University Australia is seeking a Help Desk Analyst to deliver first line IT support for staff and students across our Sydney campus. This hands on, customer facing role involves assisting via phone, remote access, and face to face interactions to resolve technical issues.

You'll help manage desktop PCs, laptops, AV systems, printers, software, and access control. The position requires clear communication, strong problem solving, and a commitment to a positive user experience.