Refrigeration Service Engineer

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Role Title

Retail-Commercial Refrigeration Service Engineer

Role Level

Professional

Location

UK

Relationships

Region Service Manager

Position Summary

We are seeking a skilled Retail/Commercial Refrigeration Engineer to join our team, responsible for the, maintenance, and repair of commercial refrigeration systems across retail locations throughout the UK.

Main Duties and Responsibilities

• Carry out planned preventative maintenance (PPM), reactive callouts, and emergency breakdown repairs on commercial refrigeration equipment, including:

o Remote packs and condensing units

o Cold rooms, chillers, and freezers

o Integral display cabinets

o HVAC/refrigeration hybrid systems (where applicable)

• Diagnose and repair mechanical and electrical faults in refrigeration systems.

• Perform installation and commissioning of new refrigeration equipment and systems.

• Ensure compliance with F-Gas regulations, health & safety standards, and company procedures.

• Maintain accurate service records, reports, and documentation via digital job management systems.

• Provide excellent customer service on-site, liaising with clients, store managers, and head office contacts to ensure clear communication and timely updates.

• Participate in an on-call rota to support emergency breakdowns outside of standard working hours.

• Maintain company vehicle, tools, and equipment in good working condition.

Experience and Qualifications

Qualifications

• F-Gas certification (Category 1) – essential.

• NVQ Level 2 or 3 (or equivalent) in Refrigeration & Air Conditioning.

• Knowledge of CO₂ refrigeration systems (transcritical/subcritical).

• Full UK driving licence.

Experience

• Minimum 3 years' experience in commercial refrigeration

• Experience with retail refrigeration systems preferred

• Familiarity with major refrigeration brands (SCM, Hussmann, AHT, etc.)

Location:

Remote –Hampshire, GBR, London, GBR, Milton Keynes, GBR, Oxfordshire, GBR, Reading, GBR, Slough, GBR, Surrey, GBR

If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements. We’re interested in getting to know you and what you bring to the table!

At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.

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