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Network Technician- Cisco Voice

Mavensoft Technologies, LLCDenver, CO🇺🇸United StatesPosted 14 Sept 2026

Why This Role Stands Out

This on-site Network Technician role at Mavensoft Technologies offers a fantastic opportunity to gain hands-on experience with Cisco voice, video, data, and wireless network infrastructure, perfect for someone eager to grow their technical expertise in a dynamic environment. If you possess strong problem-solving skills and a passion for network operations, you'll thrive in this position supporting critical telecommunications installations and troubleshooting. Apply now to advance your career in a reputable company!

Quick Overview

Seniority
Mid Senior
Work mode
On Site
Location
Denver, CO, United States
Posted
2 days ago
ServiceNowTechnical Support

Job Description

Seeking an entry-level Network Technician / VoIP Engineer to provide technical support for voice, video, data, and wireless network infrastructure. The role will support network operations, maintenance, equipment installation, troubleshooting, and project activities across multiple locations.

Scope of Services

The contractor shall perform the following duties and responsibilities:

  1. Review and validate incoming ServiceNow tickets, obtaining missing or required information as necessary.
  2. Assign tickets to appropriate technical staff.
  3. Maintain and verify accurate system records.
  4. Manage Cisco WebEx configurations via Kurmi, including password resets, voicemail resets, and name changes.
  5. Perform onsite telecommunications installations within a 50-mile radius of 1575 Sherman.
  6. Install and configure voice  jumpers.
  7. Troubleshoot analog line issues and copper cabling infrastructure.
  8. Assist technical staff with day-to-day telephony tasks, such as phone relocation and installation.
  9. Inventory phones and network switches, documenting details in a spreadsheet for decommissioning or surplus processes.

 

Operating and Maintenance (O&M) Support Models

The project will follow the OIT Support Model as defined below:

 

Model

Description

O&M-S

Standard support. OIT provides both application and infrastructure support.

O&M-I

Infrastructure Only support. OIT provides infrastructure support.

Qualifications:

  • Degree in Computer Science, Information Systems, or a related field.
  • Certified network professional accreditation.
  • Strong diagnostic and problem-solving skills.

Duties and Responsibilities:

  • Install network hardware components and cables.
  • Configure network software.
  • Identify and eliminate bottlenecks to ensure long-term network efficiency.
  • Troubleshoot and resolve network issues.
  • Ensure the network operates securely

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