Technical Support Engineer (Inside IR35)

Technical Support Engineer
Stafford (Nationwide travel througout the contract)
Inside IR35
Are you an Electrical Engineer with experience in Substation Automation Systems, Protection & Control, or Grid Automation?

We're looking for a Technical Support Engineer to join a leading engineering team supporting critical power and automation projects across the UK.

This is an exciting opportunity to combine your technical expertise with customer-facing problem-solving, working on cutting-edge protection and control systems within the energy sector.
What You'll Be Doing
Providing technical support and resolving complex customer application enquiries
Supporting commercial and sales teams with technically robust solutions and proposals
Assisting project delivery teams during FAT, SAT and commissioning activities
Investigating faults, troubleshooting technical issues, and managing customer complaints
Conducting customer site surveys and delivering technical training
Supporting Protection & Control system engineering activities
Keeping up to date with the latest products, technologies, and industry standards

What We're Looking For
Degree qualified in Electrical Engineering (or equivalent)
4+ years' experience in a project, service, commissioning, or support environment
Hands-on experience with Substation Automation Systems
Strong understanding of Protection & Control systems and testing practices
Ability to produce technical reports and communicate effectively with customers
Willingness to travel across the UK and internationally when required

Highly Desirable
Knowledge of protection relays and Substation Automation solutions
Experience within transmission, distribution, power generation, or industrial environments
Strong fault-finding, root cause analysis, and problem-solving capability

Why Apply? This role offers the chance to work on critical infrastructure projects, collaborate with industry experts, and play a key role in supporting the future of power systems and grid automation.
Apply today to join a growing team where your technical expertise will directly impact customer success and operational excellence.

With over 90 years' combined experience, NES Fircroft (NES) is proud to be the world's leading engineering staffing provider spanning the Oil & Gas, Power & Renewables, Chemicals, Construction & Infrastructure, Life Sciences, Mining and Manufacturing sectors worldwide. With more than 80 offices in 45 countries, we are able to provide our clients with the engineering and technical expertise they need, wherever and whenever it is needed. We offer contractors far more than a traditional recruitment service, supporting with everything from securing visas and work permits, to providing market-leading benefits packages and accommodation, ensuring they are safely and compliantly able to support our clients.