Profound Platform Specialist - integrations with Salesforce Remote Role
Quick Overview
Job Description
3 5 years
Skills (EXPERT/ADVANCED/NONE):
Profound Platform Specialist
Questions (YES or NO):
Are you local to Dallas?
Does candidate have 3-5 years with the Profound Platform?
Description:
Support customer conversation analytics and integrations with Salesforce CRM and related enterprise platforms.
Responsibilities
Monitor Profound platform workflows and integrations
Support engagement and conversation analytics dashboards
Troubleshoot synchronization issues with Salesforce
Coordinate vendor support and issue resolution
Support data validation and reconciliation activities
Manage user access and operational support requests
Support reporting and business analytics requirements
Assist with platform releases and testing activities
Required Skills
SaaS application support
CRM integrations
Reporting and dashboards
API troubleshooting
Data analysis and validation
Salesforce integration knowledge
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