Small Business State Product Management Analyst

Job Summary

The Small Business State Product Management Analyst will be accountable in supporting the growth and profitability for assigned states and/or insurance product lines(s). The role will analyze internal and external trends to propose data-driven recommendations to influence key performance metrics.  The analyst collaborates closely with underwriting, sales, actuarial, marketing, and other cross-functional departments to ensure products meet profitability, compliance, and customer satisfaction goals.

Job Responsibilities

• Independently conduct and understand data analysis of business results to assess profitability and growth opportunities and identify root cause.
• Formulate and execute potential recommendations to drive desired growth & profitability impacts based on established strategy with consideration for local regulatory nuances, and broader marketplace dynamics.
• Present, inform and influence product and pricing recommendations to business partners including underwriting and sales.
• Collaborate with Actuarial, Underwriting, and Sales during rate review process to align rate and pricing with Countrywide and local market profit and growth strategies.
• May function as a subject matter expert in strategic initiatives to support the goals and objectives of the broader organization.
• Develops top and bottom-line forecasts and rigorously analyzes and evaluates product performance metrics against those plans to identify divergence from expectations. Recommends actions based on actual results and builds contingency plans.
• Monitor effectiveness of business initiatives and strategies, impacts to rate and pricing changes, book mix changes, and any outliers in trends; then provide recommendations on potential course of actions.
• Demonstrates excellent problem-solving abilities, in a practical way, to balance between addressing root cause and introducing changes in fast order.
• Acquires market and competitive intelligence and develops knowledge of emerging trends to effectively compete in a rapidly changing environment and shares knowledge with the organization.
• Develops a deep understanding of the regulatory and statutory environments for assigned states and/or lines of business. Ensures product decisions and processes are in alignment with company policies and meet all legal and regulatory requirements.

Job Qualifications

• 3-5 years of experience in Product Research, Insurance industry or a related field.
• Bachelor's degree in market research, statistics, data science, business, or a related field and/or commensurate work experience.

Location

• Hybrid- defined as working three or more days per week in the office if the employee's residence is within 50 miles of Westfield Center, OH; OR Remote-if the employee resides more than 50 miles from Westfield Center, OH.

Behavioral Competencies

• Certified Market Research Professional (CMRP)
• Collaborates
• Customer focus
• Communicates effectively
• Decision quality
• Nimble learning
• Certified Analytics Professional (CAP)

Technical Skills

• Business Requirement Gathering
• Technical Documentation
• Data Reporting and Analysis
• Product Development Lifecycle
• Business Analysis
• New Product Development
• Market Research
• Product Analytics

This job description describes the general nature and level of work performed in this role. It is not intended to be an exhaustive list of all duties, skills, responsibilities, knowledge, etc. These may be subject to change and additional functions may be assigned as needed by management.