Why this role stands out
This remote role offers a fantastic opportunity to elevate your technical expertise and project management skills while making a direct impact on organizational efficiency through large-scale ERP implementations. You will thrive in this position if you are a proactive problem-solver who enjoys collaborating with diverse teams to bridge the gap between complex business needs and innovative software solutions. Apply today to take the next step in your career with a dynamic team that values your professional growth and expertise.
Quick overview
Job description
- Configuration & Implementation
- Analyze client business models and document software requirements across the relevant out-of-scope Tyler product line
- Configure the applicable Tyler application in alignment with client organizational structures, workflows, and operational requirements
- Configure approval workflows, controls, and system security in accordance with client operational and audit requirements
- Consult with client directors, department heads, and process owners to capture workflow, integration, and reporting needs
- Support integration activities between the assigned Tyler product and adjacent Tyler modules or third-party systems
- Data Migration & Conversion
- Guide clients through data mapping and conversion from legacy systems to the applicable Tyler application
- Lead data migration activities including master data mapping, open transaction loads, and opening balance or record validation
- Identify data conversion issues and partner with technical staff to resolve them ahead of go-live
- Execute data reconciliation between legacy systems and Tyler to confirm migration accuracy prior to cutover
- Testing & Quality Assurance
- Develop functional test scripts and end-to-end workflow scenarios for the assigned Tyler product line
- Support structured testing phases (SIT, UAT) and confirm client readiness for go-live
- Track defects and coordinate resolution with the project team and Tyler vendor support through to closure
- Support parallel processing activities and reconciliation between legacy and new systems prior to cutover
- Training & Knowledge Transfer
- Design and deliver role-based end-user training sessions ? remote and onsite as required ? tailored to client workflows
- Develop client-facing training materials including user guides, process guides, quick reference sheets, and job aids
- Create or adapt custom reports to meet client-specific operational and reporting requirements
- Build client staff capability to independently administer and sustain the Tyler environment post-implementation
- Project Governance & Delivery
- Maintain accurate project documentation including configuration logs, issue logs, agendas, trip reports, and timesheets
- Participate in weekly project status meetings, steering committee presentations, and departmental working sessions
- Provide weekly progress updates, time tracking, and effort reporting to support budget management
- Escalate functional risks, configuration issues, and scope changes to the Project Manager proactively and with recommended resolution paths
- Execute all assignments in accordance with KCTs delivery methodology and quality standards
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