Debt Settlement Specialist / Sales Representative

Job Description
Job Description
Job Title: Debt Settlement Specialist / Sales Representative
Location: West Palm Beach, Florida
Job Type: Full-Time, In-Office; M-F, 10am - 6pm
Position Overview:
We are seeking an experienced Debt Settlement Closing Specialist / Sales Representative to join our growing team and maximize sale conversions that start with our design and implementation of a highly productive, multi-pronged lead-generation system.

In this role, you will consult directly with business owners, who are experiencing financial hardship brought about by high interest commercial loans and/or merchant cash advances, to evaluate their debt profiles and present customized debt settlement solutions aggressively pursued through a unique program. The ideal candidate possesses strong sales closing skills, deep familiarity with business financing products, (cash advances, loans and factoring agreements), as well as a proven track record of guiding clients through the enrollment process with empathy, compliance, and professionalism.

Key Responsibilities

· Lead Conversion & Sales Closing: Conduct high-volume outbound and inbound consultative sales calls with prospective business owners seeking merchant/business debt relief solutions, who have been identified through direct referral sources, social media marketing, text and voice-mail campaigns, call-center screened transfers and uniquely developed and entirely new utilization of A.I. enhanced internet search optimization database cross-references.
· Financial Assessment: Analyze client financial reports, including income distinguishment, gathering complete debt contracts, verifying total debt volume, and determining eligibility for different debt settlement programs.
· Consultative Program Pitching: Present tailored debt resolution options - clearly explaining program details, timelines, settlement structures, potential savings, fee schedules, and risks.
· Enrollment & Contracting: Guide clients smoothly through program enrollment, document execution, and account setup.
· CRM & Pipeline Management: Maintain accurate client records, track lead status, and diligently follow up with prospective clients in CRM software – LeadTrac by NDS.
· Compliance Standards: Adhere strictly to industry regulations (FTC rules, TSR regulations, state licensing laws) and internal standard operating procedures during all sales interactions.

Qualifications & Skills

§ Experience: Minimum 2 - 3 years of proven direct-to-consumer sales experience specifically within the Debt Settlement, Debt Relief, Loan Origination, or Consumer Financial Services industries.
§ Financial Literacy: Strong understanding of unsecured debt structures, profit/interest calculations, factoring, stacking, reconciliation rights and debt resolution mechanisms.
§ Communication & Empathy: Exceptional active listening and verbal communication skills; ability to build instant rapport and navigate sensitive financial discussions with empathy and discretion.
§ Negotiation & Objection Handling: Strong ability to address client hesitations regarding fees, credit impact, program timelines effectively and risks associated with predatory lending and collection processes.
§ Technical Proficiency: Experience navigating debt settlement CRM platforms, MS Office Products – Word, Excel & Powerpoint, call center telephony, and document signing tools (e.g., DocuSign, AdobeSign, DigiSign).
§ Compliance Focus: Demonstrated commitment to ethical selling and strict regulatory adherence.

Compensation & Benefits

Base Salary: Salary of $500/week - $1,000/wk dependent on proficiency and experience
Plus 5% Commission of net merchant payment for employer’s program fee.
Expected Total Earnings (OTE) = $75,000 - $150,000 per year
Benefits: Health Insurance; One week vacation; Accruing Sick & Personal Time;
Observant of Federal/Bank Holidays; 401(k) Plan under investigation.