Why This Role Stands Out
This hybrid role offers you a critical position within a globally recognized company, Alstom, where your IT support and fault-finding skills will directly contribute to seamless rail operations and minimize delays. You'll thrive in this dynamic, 24/7 environment if you enjoy problem-solving and working collaboratively within a supportive team, and we encourage you to apply for this impactful opportunity.
Quick Overview
Job Description
Alstom in Melbourne is seeking a Help Desk Technician to support the V/Line fleet from the IOC on Bourke Street. The role involves 24/7 fault response to controllers, drivers and conductors, aiming to minimise delays while trains are prepared or in service.
You will work within a shift roster and apply fault-finding guides, document delays and train faults in MMS, and contribute to standardising remediation processes.
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