Thebes IT Solutions Ltd jobs

Thebes IT Solutions Ltd is seeking an Intercom Subject Matter Expert to lead a customer support migration from Salesforce to Intercom for a global team. This hands-on, administration-led role involves guiding a team new to Intercom through the setup, configuration, and optimization of the platform. The expert will ensure proper implementation of RAG, AI agent grounding, advanced routing, data schema governance, and workspace security.